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I am currently running Symantec Backup Exec 12.5 on a Windows 2k3 Server with two backup devices (1 VTL, and a physical lto3 drive). &nbsp;The VTL is an ISCSI device on my network, and the tape is an ArcVault 12 tape library with an HP drive. &nbsp;What is happening is that either one of the drives seems to get stuck during the backup process. &nbsp;Somehow, the process simply freezes there and stops progressing. &nbsp;When I try to cancel the job, it either fails to perform the command or the job turns red, but stays running. &nbsp;If I restart the services or physically reboot the server, there are times that the resource returns to the same running state.<br />
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Most of the time, if I am able to cancel the job, the device is still showing in use.<br />
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Any direction would be greateful.
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I am currently running Symantec Backup Exec 12.5 on a Windows 2k3 Server with two backup devices (1 VTL, and a physical lto3 drive).  The VTL is an ISCSI device on my network, and the tape is an ArcVault 12 tape library with an HP drive.  What is happening is that either one of the drives seems to get stuck during the backup process.  Somehow, the process simply freezes there and stops progressing.  When I try to cancel the job, it either fails to perform the command or the job turns red, but stays running.  If I restart the services or physically reboot the server, there are times that the resource returns to the same running state.

Most of the time, if I am able to cancel the job, the device is still showing in use.

Any direction would be greateful.

Symantec Backup Exec 12.5 Tape Drive fails to progress

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.

Storage Software

Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).

Windows Server 2003

Servers are computing devices that are similar to desktop computers in that they have the same basic components, but are significantly different in size, configuration and purpose. Servers are usually accessed over a network, and many run unattended, without a computer monitor, input device, audio hardware or USB interfaces. Many servers do not have a graphical user interface (GUI), and are configured and managed remotely. Servers typically include hardware redundancy such as dual power supplies, RAID disk systems, and ECC memory, along with extensive pre-boot memory testing and verification. Critical components might be hot swappable, and to guard against overheating, servers might have more powerful fans or use water cooling.