Error ID c007007e when executing E:\EXCHSRVR65\SETUP\I386\setup /ForestPrep on W2003 SBS Standard Server SP2

Posted on 2010-01-08
Last Modified: 2012-08-13
[17:13:36] Process has exited with 0x000005
[17:13:36] Fehler bei Befehl

      regsvr32.exe /i /n /s maildsmx.dll.

Fehlercode 5 (Zugriff verweigert) -- ID:31136 -- ScCreateProcess (f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1821

and the last entries are:

[17:13:41] === IGNORING PREVIOUS ERRORS === ScIsForestPrepped (f:\titanium\admin\src\libs\exsetup\dsmisc.cxx:1210)
           Der Vorgang wurde erfolgreich beendet.
[17:13:41] This forest is not ForestPrepped
[17:13:41] Leaving ScIsForestPrepped
[17:13:41] Entering CCompRoot::ScPostSetup
[17:13:41] Leaving CCompRoot::ScPostSetup
[17:13:46]  CComBOIFacesFactory::QueryInterface (f:\titanium\admin\src\udog\bo\bofactory.cxx:54)
           Error code 0X80004002 (16386): Keine Schnittstelle.

We tried a lot, also the solution with netdiag /fix. Nothing did help yet.

Any suggestions are welcome. Thanks in advance.

Question by:twnbgmbh
    LVL 33

    Expert Comment

    can you translate it for german language please:
               Error code 0X80004002 (16386): Keine Schnittstelle.
    LVL 20

    Expert Comment

    This issue can in most cases be resolved by following the below steps:
    - Log on to the respective Exchange 2003 Server
    - Click Start > Run and type Regedit
    - Drill down to HKEY_LOCAL_MACHINE\SOFTWARE\Mi­crosoft\Microsoft Integration
    - Delete the key: 13F9F3AF-9463-4492­-854A-191CCC441FDB
    - Run the Exchange 2003 Server service Pack 1 installation wizard again

    Author Comment

    can you translate it for german language please:
               Error code 0X80004002 (16386): Keine Schnittstelle.

    Keine Schnittstelle means no interface.

    - Delete the key: 13F9F3AF-9463-4492­-854A-191CCC441FDB
    This key does not exist.

    Thanks for your push, Thomas

    Accepted Solution

    I fixed the Problem:


    in the Log File I can see that the maildsmx.dll can't not registered.

    But why?

    I downloaded the dependency walker ( Dependency Walker is a free utility that scans any 32-bit or 64-bit Windows module (exe, dll, ocx, sys, etc.) and builds a hierarchical tree diagram of all dependent modules.
    Dependency Walker is also very useful for troubleshooting system errors related to loading and executing modules. Dependency Walker detects many common application problems such as missing modules, invalid modules, import/export mismatches, circular dependency errors, mismatched machine types of modules, and module initialization failures.

    I loaded the maildsmx.dll in dependency walker. The tool shows me that two dll's are missing (dwmapi.dll, netui2.dll)
    I downloaded the missing dll's from and copied them to %windir%/system32/ and %program files%/Exchsrvr/bin/.

    Now the ForestPrep runs without errors.

    Thanks to all Members for your help.

    Greets from Germany



    Author Comment

    solution found

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