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Can't specify installation path for some apps

Posted on 2010-01-08
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Last Modified: 2012-05-08
Hi,
I recently installed Windows 7, and soon started to notice a rather annoying problem.
Some programs won't let me choose where to install them. Normally the default path should be displayed with the browse button to the right that lets you change the path. But in win 7 there was no default path shown and the browse button was disabled.

Could anyone please shed some light on why this is happening? I've never had this problem before, and google found absolutely nothing about it.
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Question by:klodadong
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by:gatekeeper6838
gatekeeper6838 earned 1000 total points
ID: 26212326
Which applications are you trying to install?
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by:klodadong
ID: 26212380
I already installed a few but I don't remember exactly which ones had this problem except the last one, which is Cubase 5. It installs several optional components and I can specify their paths, but not for Cubase itself.
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by:gatekeeper6838
gatekeeper6838 earned 1000 total points
ID: 26212480
What do these apps have in common? Maybe they all use the same installer system? If, say, they all use InstallShield or something like that, but InstallShield is corrupted on your machine, you'll see a common problem like this. Were they exe, msi installers, etc?
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LVL 17

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by:Nik
Nik earned 668 total points
ID: 26212488
Installation path is part of the application installation package, this doesn't have anything to do with the OS itself.
For instance, try to install Winamp player. You will surely be asked to specify installation folder.
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by:Todd Gerbert
Todd Gerbert earned 332 total points
ID: 26212489
I would expect this is up to the individual publisher of an application as to whether or not they wish to allow the user installing the software to select the location.

One note though, if you are using a 64-bit edition of Windows and this is a 32-bit application I believe it will always install in C:\Program Files (x86)
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Author Comment

by:klodadong
ID: 26214705
Things are looking a bit brighter now.

I went through all my apps and I remember now at least two other that had this problem. However in one case I must have simply forgot to click the customize button. In the other case I did click custom, which showed a list of features to install. I tried uninstalling and reinstalling and discovered that the "root feature", ie. the program itself, has to be highlighted. Otherwise the textbox with the install path disappears and the browse button gets disabled.

I still have the problem with Cubase though. In this case it's not the browse button but the customize button that's disabled. I'm certain I installed it on the d: partition on my last system with Vista, and why would they provide a customize button if they never intended for it to be used?
At least now I know it's not related to the other programs. Maybe I should go over to the Cubase forum and ask if anybody else have had this problem.
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by:Nik
Nik earned 668 total points
ID: 26267608
Try to right click on the setup and choose to run it as administrator.
If that won't help, ask for help on Cubase support forums.
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by:klodadong
ID: 26272864
Run as admin didn't work, but thanks anyway.
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by:gatekeeper6838
gatekeeper6838 earned 1000 total points
ID: 26288418
It could be that the installer program is corrupt. Do you have this on some installation media (such as CD / DVD), or downloaded from the internet? If it was download, it may have been corrupted during the download. Try downloading a fresh copy of the installer if this is the case.
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klodadong earned 0 total points
ID: 26297328
It's on dvd and I can't download it, HOWEVER I got it to work!
I had to click the install button, which made a new installer start, where it was possible to specify the path. I don't know why they made it like this, but at least it works.:)
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