Remote Desktop graphics not displaying with STAR CCM Software
One of our users is running a hi-end software called Star CCM by CD-Adapco. It basically runs simulations of water flow and produces 3-D modeling graphics of these simulations. Think of these graphics being like SolidWorks 3D or AutoDesk 3D type software. This is a hi-powered Dell machine running an nVidia Quadro FX1700 graphics card, with the latest drivers, Windows XP Pro 64-bit, 16GB RAM, 8 total processor cores, etc. etc.
So whenever he remote desktops into it, or even using the RA Admin remote software, he can get into the program and see everything except the simulation graphics. Thing is, he used to be able to just fine and we don't know what could have changed other than Windows Updates. I am thinking Windows Updates because neither Windows Remote Desktop or that RA Admin program are working now. Any ideas? I have checked all I could with Windows but cannot think of anything else. I even ran searches on the internet, the nVidia site, nothing.
So whenever he remote desktops into it, or even using the RA Admin remote software, he can get into the program and see everything except the simulation graphics. Thing is, he used to be able to just fine and we don't know what could have changed other than Windows Updates. I am thinking Windows Updates because neither Windows Remote Desktop or that RA Admin program are working now. Any ideas? I have checked all I could with Windows but cannot think of anything else. I even ran searches on the internet, the nVidia site, nothing.
johnb6767
Try finding an older NVidia card driver......If WU updated the driver, it might have caused more bad than good....
ASKER
Well I know it didn't update the driver, as my Windows Update server does not send out driver updates. The driver update was me doing it manually, downloading the latest from the nVidia website. I was just thinking that maybe Windows had updated something else related to Remote Desktop or something.
ASKER
Really need an answer and up'ing the points!
Hi
Have you tried a System Restore?
Have you tried a System Restore?
ASKER
Not yet, because we don't know exactly when it started since the Holidays were here, and he cannot remember how many times he logged in via RDP and when it worked last.
Did you at least try the driver rollback? Or at least uninstall it from the Device Manager, and reboot it to rebuild it's config?
ASKER
The driver was old.... didn't work anymore.
So updated to the latest. Still doesn't work.
And a complete uninstall of the video driver/software was done with the new one.
So updated to the latest. Still doesn't work.
And a complete uninstall of the video driver/software was done with the new one.
ASKER CERTIFIED SOLUTION
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One way to fix it.... :-)
ASKER
Delete question, as just replaced the machine because could not find answer.
Select "26602303" as the answer, and it will start the auto close process....