Automated Active Directory Credential Unlock/Reset
Posted on 2010-01-08
We have over 150 restaurant locations, +100 field users and +100 Corporate Office users in our company that have domain user accounts. We constantly have issues with users being locked out of their account due to excessive incorrect logins. One reason being that there is such a high turnover rate in staff at the restaurants and the other is some of these people aren't the brightest people out there. We don't really have the option of using the auto unlock feature after a set time due to security standards that must be met. It would be great if there was some automated way we could have an automated unlock request form on our website that would reset their domain password after answering a series of security questions or other security check points. I am aware that there are probably several third party solutions that are available to achieve this task.The biggest challenge faced is the same as all other company's, budget constraints. If anyone knows of any way to achieve this with either low/no additional software purchasing, i would greatly appreciate it. I don't really mind spending alot of labor hours in the beginning to set this up if it will be pretty automated down the road.