Server Access

Posted on 2010-01-08
Last Modified: 2012-05-08
Hello All,

I have a client that can't access the server by the server name but can access it by the IP address. The server name is fngserver and the ip is what would cause the client not to access it by the server name?
Question by:mdallen70
    LVL 7

    Accepted Solution

    Almost always DNS settings incorrect or incorrect DNS records.

    Check that the client using the same DNS ip addresses as everybody else.
    Check that the client is not using external/ISP DNS addresses (you should use internal DNS Servers)
    Check the DNS records on your DNS Server are correct and adjust them or delete incorrect records
    Ping the server by name on the client and see if the ip address it resolves to is the same as it should be.

    You can always set a host entry in the hosts file if all else fails


    and add     FNGSERVER  
    LVL 6

    Expert Comment

    Sounds like a DNS issue which resolves name's to IP addresses.  IF the computer is on a domain make sure that the primary DNS server for the network card is set to the Domain Controller.  If you need help finding that out let us know.
    LVL 16

    Expert Comment


    from the client .. go to run>cmd>ok
     nslookup fngserver >>>> what you get

    make sure the DNS that defined on the client has a record and a PTR record for this sever wit its correct IP..

    are they using the same DNS ?


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