Uninstall BlackBerry Monitoring 5.0

Posted on 2010-01-08
Last Modified: 2012-05-08
Looking for instructions on how to uninstall BlackBerry monitoring service from our BES server. I accidentally installed it on the BES server itself, which doesn't make any sense for obvious reasons. And from what I've read, you can only have one BlackBerry monitoring server per BES 5.0 Domain. So I'll need to uninstall the current instance and re-install it on an alternate server.

Question by:Wylz
    LVL 20

    Expert Comment


    Author Comment

    I read that...

    Program Files > BlackBerry Enterprise Server Resource Kit > BlackBerry Analysis Monitoring and Troubleshooting Tools > Uninstall or Modify Installation.
    2. Complete the instructions on the screen"

    However, the monitoring tool is not installed as a separate package. As described in the admin guide, this option to uninstall is not available.

    Accepted Solution

    I was able to uninstall it when I installed SP1. The documentation in the Admin guide is not accurate. Thanks, this question can be closed.

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