How to troubleshoot internet connection dropping -- wireless or wired issue?
Posted on 2010-01-09
I've been having trouble the last several weeks with my internet connection dropping off for a several seconds, then coming back. I have DSL, with a wired DSL modem connection to one desktop system (that I'm rarely on). I also have a wireless router (D-Link Gaming Router) attached to the DSL modem that I and my family use with our laptops.
Often (several times a day), two of us will be on laptops at the same time, and have the internet connection drop (can't get to any web pages, not connected to wifi). It will only last a short time (10 secs or so), then will come back on itsown.
I want to determine the cause of the drop. I can't tell whether the problem is with the wireless router, or with the DSL itself. How can I tell which is the source of the problem? If I knew it was the wifi router, I would replace it with a new one, but I don't want to waste my money if it isn't that. I am running the latest firmware on that router, and have powered off then on both the DSL modem and wifi router to reset the connection.
I just need some guidance on how to tell which one is the culprit. Thanks!