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not able to open attachments in blackberry 9700

Dear Sir ,
                 i am not able to open any attachments in my blackberry 9700.
kindly advice
regards
0
sanjeevkmrs
Asked:
sanjeevkmrs
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1 Solution
 
techhealthCommented:
what happens when you try? or were you not having the "open attachment" option in the menu at all?
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sanjeevkmrsAuthor Commented:
when i try to open the attachments i am not able to open them , and cant find Blackberry Attachment Service (under option->advanced->Applications .
plz advice
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-jonny-Commented:
Are you using BIS or BES? Try resending the service books (for either solution).
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sanjeevkmrsAuthor Commented:
i am using BES
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-jonny-Commented:
Ok, in your bes management console, right click the user (if 4.1, otherwise select the user and use the options on the right hand side of the window) to resend the service books.
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