?
Solved

Norton Internet Security and vista

Posted on 2010-01-09
8
Medium Priority
?
447 Views
Last Modified: 2013-12-08
Cannot get to the internet since installed Norton Security on the Windows Vista machine.  Had Norton Antivirus installed and decided to install the Norton Internet Security (not sure which version this is).  This is not my computer and the user is not sure what version of Norton was installed.  My general question is does Norton Internet Security do something to cause no internet on Vista?  If so, where do I go to fix this?
0
Comment
Question by:manch03
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 17

Expert Comment

by:Nik
ID: 26274046
You probably won't listen to me, but I would surely remove the Norton IS and install Microsoft Security Essentials.

If you still won't to stick with Norton, check firewall settings of it. I'm almost sure that Norton Firewall is blocking your access to the internet.
0
 

Expert Comment

by:renniscom
ID: 26276129
Are you logged in with sufficient rights?
0
 

Expert Comment

by:renniscom
ID: 26276132
Also, which version of Vista did you install Norton on?
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 32

Expert Comment

by:and235100
ID: 26278676
My advice would be to run the Norton Removal Tool (ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe), restart your computer, then attempt to reinstall NIS.
 
0
 

Author Comment

by:manch03
ID: 26279677
Not stuck on Norton at all.  I did remove it and still no internet.  It may be a comcast issue.  The ip address is 169. and the subnet mask is 255.255.0.0 - I spoke with comcast and they told me it was a bad nic card.  Went out bought another nic card and still the same problem with the strange ip address.  
0
 

Accepted Solution

by:
renniscom earned 1000 total points
ID: 26279774
Did you try disconnecting the router completely for a minute or two and then restarting?
0
 
LVL 32

Assisted Solution

by:and235100
and235100 earned 1000 total points
ID: 26281400
If you are experiencing network issues, you could try resetting you TCP/IP stack - http://www.mydigitallife.info/2007/06/19/reinstall-and-reset-tcpip-internet-protocol-in-windows-vista-2003-and-xp/
0
 
LVL 32

Expert Comment

by:and235100
ID: 26283873
Thank you. Hope some of the comments helped.
0

Featured Post

Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is an article about my experiences with remote access to my clients (so that I may serve them) and eventually to my home office system via Radmin Remote Control. I have been using remote access for over 10 years and have been improving my metho…
In threads here at EE, each comment has a unique Identifier (ID). It is easy to get the full path for an ID via the right-click context menu. However, we often want to post a short link within a thread rather than the full link. This article shows a…
This Micro Tutorial will demonstrate how nuggets on the Web are formatted by using Chrome Developer Tools. These tools would not only view the site's CSS but it can also modify it and save the CSS to use on your own site.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Suggested Courses
Course of the Month14 days, 6 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question