Dougj182
asked on
SBS 2008 iis7 problem
Hi Experts,
I have a new customer who I've just installed a domain using sbs 2008 for. Everything has been working well. The customer decided to try to install autodesk Vault on the server (the install failed) and that I believe has broken IIS7 the default website doesn't work any more and I cant uninstall it. the error I get is...
"500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."
Please help.
I have a new customer who I've just installed a domain using sbs 2008 for. Everything has been working well. The customer decided to try to install autodesk Vault on the server (the install failed) and that I believe has broken IIS7 the default website doesn't work any more and I cant uninstall it. the error I get is...
"500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."
Please help.
If I recall Autodesk Vault Is not supported on SBS.
You need to uninstall it then run the Fix My Network wizard.
You need to uninstall it then run the Fix My Network wizard.
ASKER
Your right it's not, I'll address that later (hopefully). I can't uninstall Autodesk, there's nothing I can see to do it. I do see a IIS 6 entry in the administrator tools but there isn't an uninstall for that either.
If you are talking about uninstalling IIS now, that would be done from Server Manager.
ASKER
If I uninstall the IIS server role, does that remove IIS6 and 7 or just 7? if I do that then re install it, will it restore functionality?
DO NOT UNINSTALL IIS ON AN SBS SERVER!!!!
Autodesk should be listed in Programs and features in Control Panel?
ASKER
It's not there, I believe from what the customer told me it backed out of the install after failing. This is a very new server, nothing lost if needed to re-install.
If you run the setup again does it allow you to uninstall?
Uninstalling IIS will break Exchange!
There is a repaire guide here for SBS: http://technet.microsoft.com/en-us/library/dd430085(WS.10).aspx
Uninstalling IIS will break Exchange!
There is a repaire guide here for SBS: http://technet.microsoft.com/en-us/library/dd430085(WS.10).aspx
ASKER
No there's no option to uninstall Vault. There is a install of SQL server 2005 that I don't remember being there. could that be causing the problem?
ASKER
I have gotten a more detailed error message...
http error 500.19 internal server error calling loadlibraryEx on ISAPI filter "c:\program files\microsoft\exchange server\clientaccess\owa\au th\owaauth .dll" failed
any thoughts?
http error 500.19 internal server error calling loadlibraryEx on ISAPI filter "c:\program files\microsoft\exchange server\clientaccess\owa\au
any thoughts?
> Launch IIS Manager
Navigate to Server Name > Web Sites > SBS Applications > Right click the "owa" virtual directory and select properties.
> On the Virtual Directory tab make sure that the "Application Pool" is set to MSExchangeOWAAppPool.
Then:
> Navigate Server name > Application Pools
> Right click MSExchangeOWAAppPool and choose properties Click the Identity tab and ensure that the security account is set to Local System
Navigate to Server Name > Web Sites > SBS Applications > Right click the "owa" virtual directory and select properties.
> On the Virtual Directory tab make sure that the "Application Pool" is set to MSExchangeOWAAppPool.
Then:
> Navigate Server name > Application Pools
> Right click MSExchangeOWAAppPool and choose properties Click the Identity tab and ensure that the security account is set to Local System
ASKER
when i Right click the "owa" virtual directory, there is no properties to select....
I have found this http://forums.iis.net/t/1158191.aspx that seems to discribe what I'm having, even up till the end error but when I navigate to the same directory is says "command not recognized: cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32Bit AppOnWin64 true"
Thanks for your help so far, I know we're close.
I have found this http://forums.iis.net/t/1158191.aspx that seems to discribe what I'm having, even up till the end error but when I navigate to the same directory is says "command not recognized: cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32Bit
Thanks for your help so far, I know we're close.
Is it Advanced Settings? Sorry don't have one to hand to check.
It's Manage Application > Advanced Settings
ASKER
I got it, done both, yes and yes. no change though.
What now??
What now??
ASKER
I have this in the application event log...
Log Name: Application
Source: Microsoft-Windows-IIS-W3SV C-WP
Date: 1/9/2010 12:14:34 PM
Event ID: 2268
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PMC-SBS.pmc.local
Description:
Could not load all ISAPI filters for site 'SBS WEB APPLICATIONS'. Therefore site startup aborted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-II S-W3SVC-WP " Guid="{670080D9-742A-4187- 8D16-41143 D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="49152">2268</E ventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2010-01-09T19: 14:34.000Z " />
<EventRecordID>3743</Event RecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan nel>
<Computer>PMC-SBS.pmc.loca l</Compute r>
<Security />
</System>
<EventData>
<Data Name="SiteName">SBS WEB APPLICATIONS</Data>
<Binary>C1000000</Binary>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-IIS-W3SV
Date: 1/9/2010 12:14:34 PM
Event ID: 2268
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PMC-SBS.pmc.local
Description:
Could not load all ISAPI filters for site 'SBS WEB APPLICATIONS'. Therefore site startup aborted.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-II
<EventID Qualifiers="49152">2268</E
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2010-01-09T19:
<EventRecordID>3743</Event
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan
<Computer>PMC-SBS.pmc.loca
<Security />
</System>
<EventData>
<Data Name="SiteName">SBS WEB APPLICATIONS</Data>
<Binary>C1000000</Binary>
</EventData>
</Event>
Did you make any changes to the settings in IIS?
If so run IISRESET from a command prompt.
If so run IISRESET from a command prompt.
That event log is hopefully what you have just changed.
ASKER
And this. These two events are recorded everytime I try to access the site...
Log Name: Application
Source: Microsoft-Windows-IIS-W3SV C-WP
Date: 1/9/2010 12:18:46 PM
Event ID: 2274
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PMC-SBS.pmc.local
Description:
ISAPI Filter 'C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\au th\owaauth .dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a x86 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-II S-W3SVC-WP " Guid="{670080D9-742A-4187- 8D16-41143 D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="49152">2274</E ventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2010-01-09T19: 18:46.000Z " />
<EventRecordID>3746</Event RecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan nel>
<Computer>PMC-SBS.pmc.loca l</Compute r>
<Security />
</System>
<EventData>
<Data Name="IsapiFilter">C:\Prog ram Files\Microsoft\Exchange Server\ClientAccess\owa\au th\owaauth .dll</Data >
<Data Name="ProcessorArchitectur e">x86</Da ta>
<Binary>C1000000</Binary>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-IIS-W3SV
Date: 1/9/2010 12:18:46 PM
Event ID: 2274
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PMC-SBS.pmc.local
Description:
ISAPI Filter 'C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\au
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-II
<EventID Qualifiers="49152">2274</E
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2010-01-09T19:
<EventRecordID>3746</Event
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Chan
<Computer>PMC-SBS.pmc.loca
<Security />
</System>
<EventData>
<Data Name="IsapiFilter">C:\Prog
<Data Name="ProcessorArchitectur
<Binary>C1000000</Binary>
</EventData>
</Event>
ASKER
still the same error. :(
ASKER
btw, I didn't change anything. those two settings were correct already.
Can you check all tge directories against this: http://blogs.technet.com/asksbs/archive/2008/08/12/default-settings-of-default-website-virtual-directories-under-default-website-and-companyweb-on-a-sbs-2003-server.aspx
ASKER
that awesome, is there one of those for sbs 2008?
Sorry thought that was 2008!!!
Try the Fix My Network wizard: http://blogs.technet.com/sbs/archive/2008/11/26/introduction-to-the-fix-my-network-wizard-fncw.aspx
Try the Fix My Network wizard: http://blogs.technet.com/sbs/archive/2008/11/26/introduction-to-the-fix-my-network-wizard-fncw.aspx
ASKER CERTIFIED SOLUTION
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ASKER
demazter, you da MAN! Tanks for your help, I'll have my wife make some cookies and send them over! ;-) on the other hand, what would be the best way to run autodesk vault now? Virtual machine of XP? any ideas?
Virtual Machine would be a good idea.
Cookies are good! :-)
Cookies are good! :-)
ASKER
Now I have another problem I thought may be related, outlook keeps asking for credentials.. owa works fine. outlook over https does not. any ideas?
This article gives great instructions for enabling detailed errors, as well as how to use Failed Request Traces in order to pin down the exact cause of a 500 error: http://mvolo.com/blogs/serverside/archive/2007/07/26/Troubleshoot-IIS7-errors-like-a-pro.aspx