I can't logon to my domain controller! But I urgently need to access the data stored in there!
Posted on 2010-01-10
Last week, my Windows 2000 server acting as a PDC crashed. I can't seem to logon. It took a very long time just to get to the login page, eventually when I do get the Ctrl+Alt+Del page, I can't login, again it took a long time just to give me an error. Initial errors received had something to do with SAM, then after a few more reboots, I received errors like netlogon not available.
I noticed there was something wrong with the server when it hung, and the last error I saw was RPC couldn't start and low virtual memory. So, I decided to reboot the server and all has failed ever since.
However, I do have a Secondary DC so I managed to make this a full PDC with all the 5 FSMO on it. So users have no issues joining the domain from their workstations.
My ONLY concern now is that I need to access the files stored on this machine. I don't need it to act as a domain controller for now until i can manage to copy my files out and then I can do a full new reinstallation.
Also, I have tried to go into safe mode and even Directory Restore Mode but all has failed. I also tried using a different user account that is not an administrator just for testing purpose and it said user can't logon to this machine (because I only set admin to be able to log on). So doesn't this mean something there is working if it can validate the wrong user.
Also, I can ping the machine via IP address from my other domain controller. I can't ping via hostname. TTL=128
When I \\hostname or \\IP address it says network path not found. When I try to access via computer management I can't.
I tried net view and gave error 53.
I tried to repair using the CD but it doesn't allow me to. Maybe because it's a Domain Controller?
Also, I'm running on RAID 5, but split into 2 partitions. C:\ for OS and D:\ for data
1. I have yet to try to reinstall Windows 2000 using the CD as I'm not sure if it will affect my data on D:\? If I do try to reinstall it, would it not erase my data? Also, do I have to press f6 because it's running on SCSI / RAID. How will it effect my D:
2. What other options do I have to access my files?
Please help ! It's been a week and I can't seem to "google" any solutions.