Migration from Symantec Antivirus to Symantec Endpoint Protection

Posted on 2010-01-10
Medium Priority
Last Modified: 2013-12-09
I have a question regarding Migration from Symantec Antivirus
With round about 110 Clients to Symantec Endpoint Protection 11 RU5.

I followed the necessary migration steps as described in the Symantec
Installation Guide Section 3, Chapter 8 and started Installation of Symantec
Endpoint Protection Manager as described In Symantec Installation Guide Section 2, Chapter 4.

During the Management Server Configuration Wizard I have made following decisions:
-      Advanced
-      Between 100 and 500
-      Install my first site
-      Specified the server name with default port settings
-      Specified site name and create an encrypted password
-      Choosed an Embedded database
-      Set system administration account with password and e-mail

After this I started Symantec Migration and Deployment Wizard and made following decisions:
-      Migrate from Symatec Antivirus
-      Server Policy Settings -> Each Parent Server and
Client Policy Settings -> Server Group or Client Group
-      Specified the Symantec Antivirus Parent Server

In the window where I can specify the types of install packages to create I have made following decision:
-      32 and 64bit Client Install Package
-      Do not create a single .EXE file for each client install package but create all possible packages with or without features
-      Silent installation
-      No, just create the packages, I will deploy them later

Then the process started to create the packages but nothing happens anymore. Now Im waiting six days and the Installation still telling me that it is creating the packages (see screenshot).
Sometimes in the windows event log I can see clientxyz removed&..

But nothing more. Is there any logfile or protocol where I can see a status?
What can I do? I dont want to kill the task until the wizard comes up with an error message.

I do not know if it is important, but WSUS, VMware Server and GFI Languard are running on the
same server.

Question by:insi01
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Expert Comment

ID: 26281960

Usually migrating from SAV to SEP with large number of groups, does take a bit longer time while creating packages, but not this long...
-Check if the Symantec Endpoint protection service is running?
-If not check whether u can start it, and also see if there is any application using Tomcat ports same as symantec (8005).
-Also as you have mentions about WSUS.
For good installation, WSUS and SEPM both should be in their own custom sites and neither should be in Default website.
You may also cancel the package creation box. That wont effect the migration.
Your old structure will be migrated and then you can create those package again after login to the SEPM console.

Pradeep Jhala

Accepted Solution

insi01 earned 0 total points
ID: 26312614
Ok, I've found it. The reason was one the vmware services "VMWare Host Agent", "VMware Authorization Service", "VMWare NAT Service", "VMWare Server Web Access" or "VMWare VSS Writer".

Is it correct that only policies and and groups are migrated but note the name of the clients/server?


Expert Comment

ID: 26321804
Yes that is correct.
IN your new SEPM console you will only see the groups and the policies.
Once you have deployed the client package only then, the clients/servers will showup.

Pradeep Jhala

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