Are rules being backup when exporting mailbox to PST?

I was trying to delete and recreate a mailbox, as the user wasn't receiving an internal email.
I did backup her mailbox by exporting everything under her mailbox to PST, but it seems that after importing, her rules are gone.

How can I get her rules back?

Also I've noticed that her new mailbox size is 500mb+ less.

Old mailbox size = 2,484,192
New mailbox size = 1,911,247

old mailbox backup PST file size = 2,357,009.

It seems that the new restored mailbox size doesn't match up. I'm not sure where during my import did I do wrongly. Any advise is very much appreciated.
Thank you.
Who is Participating?
Alan HardistyConnect With a Mentor Co-OwnerCommented:
If you are exporting from Outlook to .pst file and your mail is sitting on an exchange server, all you will get in the .pst file is the mail, calendar, contacts and tasks etc.  Rules would have to be exported separately as they are stored on the server.

If you deleted the old mailbox and created a new one, the only way to get the rules back, that I am aware of is to restore the old mailbox back and export the rules, or manually create them all again.
Alan HardistyConnect With a Mentor Co-OwnerCommented:
Rules need to be exported separately.  They don't get exported with the mailbox.
itontap001Author Commented:
Thanks for your reply.
How can I export the rules from the old mailbox which is now disabled without affecting the user's current mailbox?
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

leakim971Connect With a Mentor PluritechnicianCommented:
Hello itontap001,

If not too late, check this link :
(section Rules (.rwz))

Alan HardistyConnect With a Mentor Co-OwnerCommented:
Please see this previous EE question that addresses your problem:
It is basically possible, but not a simple task.
I would not worry about the size of the mailbox / pst file - this is quite normal and does not necessarily mean that you have lost anything in the process of exporting.
itontap001Author Commented:
Thank you alanhardisty for your reply,

I was exporting the whole mailbox using outlook 2003 to PST file, and from what I've read in this link (section Rules (.rwz), it seems that the rules should be included in the PST exported. Could anyone please clarify if this is so? Or depending on which version of Outlook, the rules may or may not be included?

thanks in advance.
Thanks for the points!
All Courses

From novice to tech pro — start learning today.