We have an office in India and they currently can not access our servers. I can from my office which is configured the same way... There is a Site to Site VPN tunnel and they can ping the ip of the servers they need access to. Once they go to the server via the run line and ip address ex: \\172.19.20.36 they see the shares and printers but when they open on the of the shares they get the attached error. I now have 60 people there that can not work any help would be great.