Sound Blaster / Creative Labs X-Fi Fatality Pro card not detected in Server 2008 R2, HELP!!!

Posted on 2010-01-10
Medium Priority
Last Modified: 2013-11-09
I need help getting a sound card installed in a terminal server.
In the dev manager I see a device called     Creative SB X-FI that is installed under Sound, Video and Game Controllers.

This sound card is in the top PCI-X slot on the left in a R710 Dell server.

The card is obvioulsly seen but I don't get any sound when connecting to the server.
I am not 100% sure but I think I am missing some hardware components in the Device Manager list.

Windows Server 2008 R2 X64 is installed for OS.

Question by:PatrickDoman
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LVL 11

Expert Comment

ID: 26280670
Manually install the driver first, you will get the latest driver from their website.

Author Comment

ID: 26280708
I ran this about 2 hours ago. I tried updating things but they didn't work. I am not sure what all is supposed to show up in the Dev Manager. I have gone through and updated all installations.

Everything is at the latest level and it is only seeing that one device. I even tried a Beta driver.
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Author Comment

ID: 26280749
The server is 64-bit and the drivers I think might only be 32-bit. I tried to run the add "legacy" hardware wizard.
LVL 11

Expert Comment

ID: 26280762
32-bit driver will not work in 64 bit driver. Try installing other nearer model from the built in driver list.

Author Comment

ID: 26280767
Server 2008 doesn't really give me a "nearer" model driver list. I will look again.
LVL 82

Expert Comment

by:David Johnson, CD, MVP
ID: 26299846
Try Vista 64 or Windows 7 64 bit drivers

Accepted Solution

PatrickDoman earned 0 total points
ID: 26414584
No fix, plus Dell doesn't engineer or certify their rack servers from sound cards anymore. Issue resolved.

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