?
Solved

Exchange and Backup Exec 12.5 issues

Posted on 2010-01-11
9
Medium Priority
?
283 Views
Last Modified: 2013-12-01
We have exchange running on 64bit Server 2003 SP2.  We have Backup Exec running on 32bit Server 2003 SP2.  In order for exchange agent and GRT to correctly work, we need to install  exchange management tools to the 32 bit windows server with BE running on it.

If i installt he 64bit E2007 disk, it obviously wont work.  If i try to install the 32bit version of the Management Tools, it states the following:

C:\ExchangeTools>setup.com /m:Install /roles:MT /domaincontroller:mpgts.mpg01.com
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be installed
    Management Tools
Performing Microsoft Exchange Server Prerequisite Check
    Management Tools Checks          ......................... FAILED
     The schema master is not running Windows Server 2003 Service Pack 1 or later.
The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.

Well, as stated it certainly is Windows server 2003 with SP2.  And at this point i'm absolutely stuck.  Is this an issue where management tools 32 bit wont talk to a 64bit server?  

Please offer help!
0
Comment
Question by:MPGBOOKS
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
9 Comments
 
LVL 74

Accepted Solution

by:
Glen Knight earned 2000 total points
ID: 26282023
This is because the FSMO role holder that has the Schema Master role is not Windows 2003 SP1.

Check your FSMO role holder by running: netdom query /domain:domainname fsmo

Replace domainname with your internal domain name.

Then make sure it's SP1 at least.
0
 

Author Comment

by:MPGBOOKS
ID: 26282439
The server is definately sp2 ... im wondering if this is the problem and how to work around.

Exchange server is 64bit and is its own domain controller "MPG01".  The backup server is a member of another domain "MPGPREPRES" and does not hjave rights to mpg01.  My problem is that i expected to simply install the remote agents and all to work as stated on box, if i had realised that it had to have common domain membership then i would not have bought the product.

Is this sounding about right?  I have tried the command you stated and my xp machine is a member of another domain and wont speak to it. But running it locally on the server produces this

C:\>netdom query FSMO
Schema owner                MPGTS.mpg
Domain role owner           MPGTS.mpg
PDC role                    MPGTS.mpg
RID pool manager            MPGTS.mpg
Infrastructure owner        MPGTS.mpg
The command completed successfully.

Does this help?
0
 

Author Comment

by:MPGBOOKS
ID: 26284939
Let me elaborate a little ... the domain is 2003 SP2 64bit, but the backup server is in another domain and is 32bit server 2003 sp2.

Should i still be able to install management tools successfully?
0
10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

 
LVL 74

Expert Comment

by:Glen Knight
ID: 26284960
So what is mpgts? Is that your exchange server or the backup server?
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 26284971
And yes you should still be able to install the tools.
0
 

Author Comment

by:MPGBOOKS
ID: 26285092
mpgts.mpg01.com is our exchange server and MAIN domain.  mpgpres02.mpgprepres.com is the machine name and other domain of the backup server.
0
 
LVL 74

Expert Comment

by:Glen Knight
ID: 26285151
Can you just run through the GUI to install the tools and only select Management Tools rather than using the command line interface.

Have you got the right version of the tools: http://www.microsoft.com/downloads/details.aspx?FamilyID=6be38633-7248-4532-929b-76e9c677e802&displaylang=en
0
 

Author Comment

by:MPGBOOKS
ID: 26285531
I think that the domain controller for the BE server is NOT SP2 .... i will come back in the morning ... i think this must be the problem.  Thank you and i think you were correct initially ...
0
 

Author Closing Comment

by:MPGBOOKS
ID: 31675429
The domain mpgprepres was not sp1/sp2 this was the issue.  The member machine was and this was confusing.  Thank you for the solution.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question