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Exchange and Backup Exec 12.5 issues

We have exchange running on 64bit Server 2003 SP2. We have Backup Exec running on 32bit Server 2003 SP2. In order for exchange agent and GRT to correctly work, we need to install exchange management tools to the 32 bit windows server with BE running on it.

If i installt he 64bit E2007 disk, it obviously wont work. If i try to install the 32bit version of the Management Tools, it states the following:

C:\ExchangeTools>setup.com /m:Install /roles:MT /domaincontroller:mpgts.mpg01.com
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be installed
Management Tools
Performing Microsoft Exchange Server Prerequisite Check
Management Tools Checks ......................... FAILED
The schema master is not running Windows Server 2003 Service Pack 1 or later.
The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.

Well, as stated it certainly is Windows server 2003 with SP2. And at this point i'm absolutely stuck. Is this an issue where management tools 32 bit wont talk to a 64bit server?

Please offer help!

ASKER CERTIFIED SOLUTION

Glen Knight

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MPGBOOKS

ASKER

The server is definately sp2 ... im wondering if this is the problem and how to work around.

Exchange server is 64bit and is its own domain controller "MPG01". The backup server is a member of another domain "MPGPREPRES" and does not hjave rights to mpg01. My problem is that i expected to simply install the remote agents and all to work as stated on box, if i had realised that it had to have common domain membership then i would not have bought the product.

Is this sounding about right? I have tried the command you stated and my xp machine is a member of another domain and wont speak to it. But running it locally on the server produces this

C:\>netdom query FSMO
Schema owner MPGTS.mpg
Domain role owner MPGTS.mpg
PDC role MPGTS.mpg
RID pool manager MPGTS.mpg
Infrastructure owner MPGTS.mpg
The command completed successfully.

Does this help?

MPGBOOKS

ASKER

Let me elaborate a little ... the domain is 2003 SP2 64bit, but the backup server is in another domain and is 32bit server 2003 sp2.

Should i still be able to install management tools successfully?

Glen Knight

So what is mpgts? Is that your exchange server or the backup server?

Glen Knight

And yes you should still be able to install the tools.

MPGBOOKS

ASKER

mpgts.mpg01.com is our exchange server and MAIN domain. mpgpres02.mpgprepres.com is the machine name and other domain of the backup server.

Glen Knight

Can you just run through the GUI to install the tools and only select Management Tools rather than using the command line interface.

Have you got the right version of the tools: http://www.microsoft.com/downloads/details.aspx?FamilyID=6be38633-7248-4532-929b-76e9c677e802&displaylang=en

MPGBOOKS

ASKER

I think that the domain controller for the BE server is NOT SP2 .... i will come back in the morning ... i think this must be the problem. Thank you and i think you were correct initially ...

MPGBOOKS

ASKER

The domain mpgprepres was not sp1/sp2 this was the issue. The member machine was and this was confusing. Thank you for the solution.