• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 796
  • Last Modified:

Parameter Incorrect


We have some users who are unable to open there attachments from their email. When they click on attachment it gives error "The Parameter is incorrect". Users can save the attachment.

We are using exchange 2003 and on client end we are using office Ent 2003.

Any ideas please?

1 Solution

go to Control Panel/Add or Remove Programs/Set Program Access and
 Defaults/Custom/Choose a Default Web Browser - chose IE.
First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
arpitbhargavaAuthor Commented:
I have tried both the option but it didnt work. So i have tried the option within outlook Help--> Detect and repair. It prompts you to select option whether you want to loose your current settings or not. Select it and carry on. On Next stage it will ask you to create or open "Personla.pst" just select open and personal.pst file will be created. That is all let the setup carryon and after few minutes everything will be back up and running.

It took almost 5 min

Featured Post

[Webinar] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now