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Parameter Incorrect

Posted on 2010-01-11
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Last Modified: 2012-05-08
Hi

We have some users who are unable to open there attachments from their email. When they click on attachment it gives error "The Parameter is incorrect". Users can save the attachment.

We are using exchange 2003 and on client end we are using office Ent 2003.

Any ideas please?

Regards
Arpit
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Question by:arpitbhargava
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4 Comments
 
LVL 16

Expert Comment

by:memo_tnt
ID: 26282027
hi

go to Control Panel/Add or Remove Programs/Set Program Access and
 Defaults/Custom/Choose a Default Web Browser - chose IE.
 
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Expert Comment

by:peakpeak
ID: 26282662
First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
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Accepted Solution

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arpitbhargava earned 0 total points
ID: 26292241
I have tried both the option but it didnt work. So i have tried the option within outlook Help--> Detect and repair. It prompts you to select option whether you want to loose your current settings or not. Select it and carry on. On Next stage it will ask you to create or open "Personla.pst" just select open and personal.pst file will be created. That is all let the setup carryon and after few minutes everything will be back up and running.

It took almost 5 min
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