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  • Status: Solved
  • Priority: Medium
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Logitech USB headset connects and then disconnects

Hi EE

I have an issue that inexplicably occurred with my Logitech USB Headset on Windows XP.  It appears to connect and then I get an error "USB device not recognised".  This message will repeat itself for so long as the USB device is plugged in until it is removed or it seems to 'turn itself off'.   The little blue mute / unmute light stays on for a while and then it seems to turnitself off even when connected to the USB port

Strangely, every now and again Windows will recognise the headset, but then promptly 'unrecognises' it again.  This is very odd and I am wondering who can provide me some pointers to assist in determining if it is the headset or not and why.  Note that this seems to occur on a Vista machine and a different XP machine as well, so I am pretty sure it is the headset, but am at a loss to explain why it would be working one day and not the next.  
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Flying_High_71
Asked:
Flying_High_71
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1 Solution
 
David Johnson, CD, MVPOwnerCommented:
It is defective (short/open circuit) that is causing it to be detected as a USB device then it reverses and then the system will not recognize it or will determine that 'an USB device has caused an error' or something along that line. Try wiggling the cable to find the bad spot and remove it or simply replace the headset
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Michael-BestCommented:
"weak USB contacts" or a "broken wire"
Headsets are cheap, so just replace it.
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Flying_High_71Author Commented:
Sadly I think you are right.  It does appear to be a bad wire inside the headset.  Thanks anyway!
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Flying_High_71Author Commented:
Surround Sound replacement is looking attractive.  Even better if it was wireless :-)
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