Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Toshiba Portege Video Card Driver Problem

Posted on 2010-01-11
6
Medium Priority
?
475 Views
Last Modified: 2013-12-01
I cannot get an external monitor to work with my Toshiba Portege R200-S234 laptop. Nothing happens when I hook up another monitor. when I go to the settings on the desktop it does not show me anything about a monitor being hooked up. When I go to device manager the video controller has a yellow question mark showing that it does not have the video drivers installed.

After trying numerous times of getting the video card drivers for my laptop I'm now going to ask the Experts Exchange community to help me with this matter. Mostly what I could find is recovery CDs which I'm really not interested in. I simply want the video card drivers as I believe that is what my problem is. If you have any other suggestions on what it could be, feel free to share.
0
Comment
Question by:JohnnyBCJ
6 Comments
 

Expert Comment

by:Bruno Mourato
ID: 26283161
What OS do you have? Do you plug the external monitor before turning on the notebook or after?
0
 
LVL 34

Accepted Solution

by:
jamietoner earned 2000 total points
ID: 26284899
0
 

Author Comment

by:JohnnyBCJ
ID: 26284956
Sorry for not responding earlier. I was away from the computer. The OS is XP Pro SP3. I've tried both connecting the monitor after XP loaded and I've plugged in the monitor while the laptop was shut down and started it. I never had success with either.

Is 915GMS the video card on the laptop? I was not able to find those details.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 34

Expert Comment

by:jamietoner
ID: 26285000
0
 
LVL 63

Expert Comment

by:☠ MASQ ☠
ID: 26285772
This is your graphics driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/pr200display.exe

Also ensure you have the Toshiba Display Device Change Utility for Windows XP/2000 installed
http://cdgenp01.csd.toshiba.com/content/support/downloads/qg15dspchgx.exe

If you are missing either it is worth going to the Portege home page to reinstall the system drivers and utilities
 
I've assumed XP here - if you need a different OS then again use the Portege home page and select the version you need.
0
 

Author Closing Comment

by:JohnnyBCJ
ID: 31675481
Thank you for your help!
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

pc, laptop  monitor connection configurations
Or at least that’s the word according to a new blog from Tech Target on AWS’s new Managed Services (MS) offering. According to the blog, AWS is launching their AWS MS program to expedite the adoption of cloud by Fortune 1000 and Global 2000 companie…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question