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The RPC server is unavailable when we try to use Terminal services

Posted on 2010-01-11
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Last Modified: 2013-11-21
Hi peeps

We're trying to connect to the Terminal Services which people heavily rely on and we're getting the error:

"the system cannot log you on due to the following error the rpc server is unavailable".

I've done a netdiag copy for you and I can see that there's a problem verifying the domain controller. Can anyone help? Thanks Y.

...................................

    Computer Name: MATCHES02
    DNS Host Name: matches02.matches.com
    System info : Microsoft Windows Server 2003 R2 (Build 3790)
    Processor : x86 Family 15 Model 6 Stepping 4, GenuineIntel
    List of installed hotfixes :
        KB923561
        KB925398_WMP64
        KB925902
        KB925902-v2
        KB926122
        KB927891
        KB928090-IE7
        KB929123
        KB929969
        KB930178
        KB931836
        KB932168
        KB933854
        KB936357
        KB938127-IE7
        KB938464-v2
        KB938759-v4
        KB941569
        KB942830
        KB942831
        KB943055
        KB943460
        KB944653
        KB945553
        KB946026
        KB948496
        KB950762
        KB950974
        KB951066
        KB951748
        KB952004
        KB952069
        KB952954
        KB953298
        KB954155
        KB954550-v5
        KB954600
        KB955069
        KB956572
        KB956802
        KB956803
        KB956844
        KB957097
        KB958469
        KB958644
        KB958687
        KB958869
        KB959426
        KB960225
        KB960803
        KB960859
        KB961063
        KB961118
        KB961371-v2
        KB961501
        KB967715
        KB967723
        KB968389
        KB968816
        KB969059
        KB969947
        KB970238
        KB970483
        KB971032
        KB971486
        KB971557
        KB971633
        KB971657
        KB971961
        KB973354
        KB973507
        KB973525
        KB973540
        KB973687
        KB973815
        KB973825
        KB973869
        KB974112
        KB974455-IE7
        KB974571
        KB975025
        KB975467
        KB976098-v2
        Q147222


Netcard queries test . . . . . . . : Passed



Per interface results:

    Adapter : Local Area Connection

        Netcard queries test . . . : Passed

        Host Name. . . . . . . . . : matches02
        IP Address . . . . . . . . : 10.0.0.4
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 10.0.0.252
        Dns Servers. . . . . . . . : 10.0.0.2


        AutoConfiguration results. . . . . . : Passed

        Default gateway test . . . : Passed

        NetBT name test. . . . . . : Passed
        [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
r Service', <20> 'WINS' names is missing.

        WINS service test. . . . . : Skipped
            There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed


NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
    [WARNING] You don't have a single interface with the <00> 'WorkStation Servi
ce', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed


Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    The redir is bound to 1 NetBt transport.

    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Passed


DC list test . . . . . . . . . . . : Failed
    'MATCHES': No DCs are up.


Trust relationship test. . . . . . : Failed
    'MATCHES': No DCs are up (Cannot run test).
    Secure channel for domain 'MATCHES' is to '\\matches01.matches.com'.


Kerberos test. . . . . . . . . . . : Passed


LDAP test. . . . . . . . . . . . . : Passed


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
    No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped

    Note: run "netsh ipsec dynamic show /?" for more detailed information


The command completed successfully

C:\Documents and Settings\Administrator.MATCHES>
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Question by:Yashy
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Accepted Solution

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Yashy earned 0 total points
ID: 26284001
This was just solved. The 'Computer Browser' services in the DC was stopped. Restarted and now it works.
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