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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 781
  • Last Modified:

The RPC server is unavailable when we try to use Terminal services

Hi peeps

We're trying to connect to the Terminal Services which people heavily rely on and we're getting the error:

"the system cannot log you on due to the following error the rpc server is unavailable".

I've done a netdiag copy for you and I can see that there's a problem verifying the domain controller. Can anyone help? Thanks Y.

...................................

    Computer Name: MATCHES02
    DNS Host Name: matches02.matches.com
    System info : Microsoft Windows Server 2003 R2 (Build 3790)
    Processor : x86 Family 15 Model 6 Stepping 4, GenuineIntel
    List of installed hotfixes :
        KB923561
        KB925398_WMP64
        KB925902
        KB925902-v2
        KB926122
        KB927891
        KB928090-IE7
        KB929123
        KB929969
        KB930178
        KB931836
        KB932168
        KB933854
        KB936357
        KB938127-IE7
        KB938464-v2
        KB938759-v4
        KB941569
        KB942830
        KB942831
        KB943055
        KB943460
        KB944653
        KB945553
        KB946026
        KB948496
        KB950762
        KB950974
        KB951066
        KB951748
        KB952004
        KB952069
        KB952954
        KB953298
        KB954155
        KB954550-v5
        KB954600
        KB955069
        KB956572
        KB956802
        KB956803
        KB956844
        KB957097
        KB958469
        KB958644
        KB958687
        KB958869
        KB959426
        KB960225
        KB960803
        KB960859
        KB961063
        KB961118
        KB961371-v2
        KB961501
        KB967715
        KB967723
        KB968389
        KB968816
        KB969059
        KB969947
        KB970238
        KB970483
        KB971032
        KB971486
        KB971557
        KB971633
        KB971657
        KB971961
        KB973354
        KB973507
        KB973525
        KB973540
        KB973687
        KB973815
        KB973825
        KB973869
        KB974112
        KB974455-IE7
        KB974571
        KB975025
        KB975467
        KB976098-v2
        Q147222


Netcard queries test . . . . . . . : Passed



Per interface results:

    Adapter : Local Area Connection

        Netcard queries test . . . : Passed

        Host Name. . . . . . . . . : matches02
        IP Address . . . . . . . . : 10.0.0.4
        Subnet Mask. . . . . . . . : 255.255.255.0
        Default Gateway. . . . . . : 10.0.0.252
        Dns Servers. . . . . . . . : 10.0.0.2


        AutoConfiguration results. . . . . . : Passed

        Default gateway test . . . : Passed

        NetBT name test. . . . . . : Passed
        [WARNING] At least one of the <00> 'WorkStation Service', <03> 'Messenge
r Service', <20> 'WINS' names is missing.

        WINS service test. . . . . : Skipped
            There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed


NetBT transports test. . . . . . . : Passed
    List of NetBt transports currently configured:
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
    [WARNING] You don't have a single interface with the <00> 'WorkStation Servi
ce', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed


Redir and Browser test . . . . . . : Passed
    List of NetBt transports currently bound to the Redir
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    The redir is bound to 1 NetBt transport.

    List of NetBt transports currently bound to the browser
        NetBT_Tcpip_{0711B1D8-EA7F-4856-B7B9-54B25976B06C}
    The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Passed


DC list test . . . . . . . . . . . : Failed
    'MATCHES': No DCs are up.


Trust relationship test. . . . . . : Failed
    'MATCHES': No DCs are up (Cannot run test).
    Secure channel for domain 'MATCHES' is to '\\matches01.matches.com'.


Kerberos test. . . . . . . . . . . : Passed


LDAP test. . . . . . . . . . . . . : Passed


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
    No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped

    Note: run "netsh ipsec dynamic show /?" for more detailed information


The command completed successfully

C:\Documents and Settings\Administrator.MATCHES>
0
Yashy
Asked:
Yashy
1 Solution
 
YashyAuthor Commented:
This was just solved. The 'Computer Browser' services in the DC was stopped. Restarted and now it works.
0

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