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Running Windows 7 64-Bit - "An error occurred during port configuration. This operation is not supported"

Posted on 2010-01-11
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Last Modified: 2012-05-08
Running Windows 7 64-Bit - getting the error message  "An error occurred during port configuration. This operation is not supported".  This occurs when trying to change printer configurations and when trying to use a printer within certain applications, particularly QuickBooks 2010.  Also receiving similar error messages when trying to delete or configure Virtual Printer Ports for USB.
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Question by:genesistra
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Expert Comment

by:senad
ID: 26284774
enabled virtualization in the BIOS ??
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Author Comment

by:genesistra
ID: 26284881
Yes...    This is a sudden problem that cropped up....everything was working fine a few days ago...no major problems with the system till now...
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by:senad
ID: 26284975
can you do a system restore then ... ?
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Author Comment

by:genesistra
ID: 26285019
Of course I can...   That isn't much of a solution though...    What is to say that it won't just happen again....
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by:beester
ID: 26291391
What does the event log say?
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genesistra earned 0 total points
ID: 26296306
Solved the problem myself...   Quickbooks has a bug related to their newest service releases for QuickBooks 2009 & 2010...specifically to the PDF printer that is part of their system.  The following link explains the error:

http://qbblog.ccrsoftware.info/2010/01/quickbooks-2010-and-2009-pdf-printer-problems-with-64-bit-systems/

And the following links to the solution at Intuit:

http://support.quickbooks.intuit.com/support/Pages/KnowledgeBaseArticle/898690
 
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