Cut & Paste not functioning correctly IE 8, Windows 7 Home, OWA, Sony Vaio, some sort of XML mess
Posted on 2010-01-11
Have a good one here (possibly). I have a system I am working on and unable to figure out where the problem lies. It's a Sony VAIO, Windows 7 home, all updates offered by MS. Here's what the issues are.
One issue, which I believe to be relaetd to the main issue: Outlook Web Access - no cut & paste options when replying to an email. Right click brings up everything else except cut and paste. You can ctrl-c and ctrl-x and ctrl-v but anything in a reply is not right-click context menu accessable.
Other (main) issue: when creating an email signuture with a pubically accessable web image, we discovered that the steps that we use to do this do not work on this computer. They have to be done on any other computer (options, edit signature, copy image off of webpage, insert sig, save, use). Anywhere else we will have a functioning signature, but on this machine we have a red x. If I go into the account elsewhere (such as the XP box right next to it) it works fine and then I can use the sig on OWA on the 7 machine. Sending via this machine the signature will not be the same.
I've tried disabling all add-ons, cut and paste will still not be there.
Did the same steps on a windows 7 Pro machine, no problem, cut and paste are there, sig works fine. Same with windows XP.
My belief is this is something installed with the Sony VAIO that is messing with cut/paste. At the moment for testing purposes there is no antivirus software installed although the system did come with Symantec and Panda was installed at one point.
I also tried cut/paste in safe mode, no better.
It's a mystery, if you have any ideas I would love to hear them