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soft hnagup doesn't recognise channel. Help

Posted on 2010-01-11
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Last Modified: 2013-11-12
messaging*CLI> show channels
Channel              Location             State   Application(Data)
SIP/ISC002a-0bc6d98 (None)               Up      Bridged Call(SIP/ISC003b-0bcf
SIP/ISC003b-0bcf936 08234722@a2billing Up      Dial(SIP/ISC002a/08234722|5
2 active channels
1 active call>
messaging*CLI> soft hangup SIP/ISC002a-0bc6d98
SIP/ISC002a-0bc6d98 is not a known channel
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Question by:shaunwingin
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LVL 7

Expert Comment

by:icenick
ID: 26286304
Dear  shaunwingin,

I am afraid you get this output because that channel's status is "Bridged Call". Probably it works when the channel is properly established.

As you can notice also, you have "1 active call".

From the output of "show channels", the channel SIP/ISC002a-0bc6d98 is bridged to the channel SIP/ISC003b-0bcf936.

So try the following:

soft hangup SIP/ISC003b-0bcf936

Hope I helped.
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Author Comment

by:shaunwingin
ID: 26286339
I did and same error.
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Accepted Solution

by:
icenick earned 1500 total points
ID: 26286432
I am out of ideas.

Good luck.
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Author Closing Comment

by:shaunwingin
ID: 31675669
stop now did it.
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