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Accents in smtp adresses

Posted on 2010-01-11
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Last Modified: 2013-11-30
Good Afternoon all,

I have an exchange 2003 server running US English and I have a requirement to have a user configured with an SMTP address that has an é in it.

Is it possible to set up on this server and if so how, I have tried it but continue to get an error saying some of the characters are not valid and I cannot even enter the letter. even if I set the default keyboard to french the new email window wont accept the character when I type it.

Thanks in advance.
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Question by:odddball
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10 Comments
 
LVL 74

Expert Comment

by:Glen Knight
ID: 26286806
Why SMTP address that has an accent?
Surely that would mean everyone sending that user a message would need to put the é in.
Is that wise? How many people will be able to do that?

Either way I don't think your going to be able to do it because I don't think those characters are accepted.

What you need to do is change the Display Name so that the accented characters appear when the message is sent but the e-mail address just contains a standard e.
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Author Comment

by:odddball
ID: 26287167
demartzer,

I totally agree with what you are saying , my issue is actually a little bigger however, we have a customer that already uses these accents and they are out of Quebec, we have a registration system here that emails the user when we have received their completed forms but our system will not forward to them because it rejects the accent.

Inevitably I need to fix that problem but in order to do that I need an SMTP that is similar so I can test with it.

Thanks for your input though.
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LVL 74

Expert Comment

by:Glen Knight
ID: 26287204
It's not supported with Exchange 2003 so your not going to be able to do it: http://support.microsoft.com/?id=841091
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Author Comment

by:odddball
ID: 26287311
I looked at the linked doc and it is not listed as unsupported, the Accent Grave is listed but the acute accent which I am inquiring about is only listed as unsupported when exporting user attributes with RFAX.

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LVL 74

Expert Comment

by:Glen Knight
ID: 26291434
The fact that the applications will not allow you to do it suggests it's not supported?
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Author Comment

by:odddball
ID: 26292856
I know what you are saying and I agree with you that it likely is not supported, I am just saying that there are some important facts here that suggest otherwise,

1. Someone is doing it (though I do not know what version of exchange they are using if at all.

2. The document is very specific about the Acute accent not being supported in other areas other then the smtp field (you would think that if it was missed it would have been missed in the entire doc.)

So perhaps my question should have been if Exchange 2003 will not do it, what will? will 2007, 2010, or do I need to look open source?
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LVL 74

Expert Comment

by:Glen Knight
ID: 26292883
Can you tell me EXACTLY what you are trying to do and I will see if I can do it on an Exchange 2007 & 2010 serve.r
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Author Comment

by:odddball
ID: 26293042
Create an SMTP address with an Acute Accent. over the e in the name. so it would look like

rené.whatever@domain.com
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LVL 74

Accepted Solution

by:
Glen Knight earned 2000 total points
ID: 26293477
I cannot do it in either Exchange 2010 or 2007
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Author Comment

by:odddball
ID: 26293701
okay demazter, thanks for looking into it for me.
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