Link to home
Start Free TrialLog in
Avatar of c_may
c_may

asked on

Is it safe to delete multiple versions of virscan7.dat (and virscan5.dat) files? Running SEP 11

I am running out of disc space on C: on my SBS 2003 machine running SEP 11.  

I did a search for all files over 10mb and found many VIRSCAN7.dat and VIRSCAN5.dat files, ranging from 20MB to 50MB each.

Is it safe to delete some of these?

I've attached a screen-shot to show all the different paths and sizes of the files.  Many appear to be exact duplicates in different directories.
Virscan7-files.JPG
Avatar of marine7275
marine7275
Flag of United States of America image

virscans.dat and virscan7.dat files are basically definitions files, I would not delete them unless they are really old and unused.
Avatar of c_may
c_may

ASKER

I realize this, but to have so many copies with the exact same name and file size?  And how would I know if they were "really old and unused"?
Hi,
You may sort it according to date modified and can delete the older ones.  But still that will not be a solution to the issue.

Can you please mention the verion of the SEP 11 installed?
This issue was observed long time back with version MR2 but it has been resolved with version MR4 n above.
Please upgrade the software to latest version if not upgraded already.

Regards,

Pradeep Jhala
Hi,

I had a look at the jpg file attached, and it seems all these files are reciding under *.tmp folders.
And you can for sure delete these folders with no issues.
Inface here is the Symantec's tool that will take care for it automatically.
Just run this tool on the affected systems.

Password for extracting the file is : symantec.

Regards,
Pradeep Jhala
ASKER CERTIFIED SOLUTION
Avatar of jhalapradeep
jhalapradeep
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of c_may

ASKER

Hi jhalapradeep,  

I am unable to login with the credentials that you gave me.  Is there possibly a typo somewhere?
Avatar of c_may

ASKER

Nevermind, I was copying a space at the end of the password.

Was able to download and run the program.  It freed up 2GB of disk space!!!  Thanks so much.
You are Welcome!

Regards,
Pradeep
Dear Pradeep,

I am also trying to delete multiple VIRSCAN7,DAT files safely, but the User ID and Password you specified are not accepted.  Would you let me know if you have a new User ID and password?

Thank you very much!!
Miwako
Do I run the "RunThis.bat?" What exactly does it do?