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MacBook Pro OS X Install

Posted on 2010-01-11
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I have a macbook pro that decided to malfunction. the problem was when i turned the macbook on it would come up with a white screen with a folder icon in the center of the screen. after some research online i concluded i should check the hard drive. took the hard drive out and ran a diagnostic on it, diagnostic came back with a "bad" hard drive. so i replaced the hard drive and proceeded to reinstall OS X, after trying this at length i concluded that the optical drive was bad. replaced the optical drive the installation started up with no problem. about half way through the install, with the install stating there is about 34 minutes left until finished the installation goes straight to "finish up" and then the screen states that the install has finished and the macbook needs to restart. on restart i get nothing but a white screen, no icons, no pointer nothing, PLEASE ADVISE
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Question by:Beier_Radio
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13 Comments
 
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Expert Comment

by:strung
ID: 26289582
Run the Apple Hardware Test:  http://support.apple.com/kb/HT1509
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Author Comment

by:Beier_Radio
ID: 26293267
will do thanks
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Expert Comment

by:strung
ID: 26293276
Could also be a scratched or dirty install CD.
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by:Beier_Radio
ID: 26293654
i do not have a Apple Hardware Test cd - is it on the Install disc??
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by:strung
ID: 26293687
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by:Beier_Radio
ID: 26293863
tried it, the screen just stays white with a black pointer
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Expert Comment

by:strung
ID: 26293904
Sorry, do you mean it will not boot the hardware test disk following the instructions in my link above? (Holding down the D key).
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Author Comment

by:Beier_Radio
ID: 26293980
sorry, that is correct - i put in Install Disc 1 hold down "d". the apple icon comes up, then it goes to a white screen with the black pointer - any suggestions?
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Expert Comment

by:strung
ID: 26294009
Possibly the disc is scratched or dirty. Try cleaning it and inspect for damage.
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Author Comment

by:Beier_Radio
ID: 26294069
there are a few VERY minor scratches on the disc - this maybe the reason it is not functioning properly. (i doubt it though) regardless, where can i get a new set of discs?
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Expert Comment

by:strung
ID: 26294148
Some suggestions here too: http://support.apple.com/kb/TS1365
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strung earned 2000 total points
ID: 26294233
I believe you can get replacement disks from Apple if you give them a call.

Otherwise, you might try buying a Snow Leopard disk for $30 and see if it will boot.
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by:Beier_Radio
ID: 26294328
thanks for help - tried all the suggestions on the site, did not help. will call apple right now for a new disc.
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