MacBook Pro OS X Install
I have a macbook pro that decided to malfunction. the problem was when i turned the macbook on it would come up with a white screen with a folder icon in the center of the screen. after some research online i concluded i should check the hard drive. took the hard drive out and ran a diagnostic on it, diagnostic came back with a "bad" hard drive. so i replaced the hard drive and proceeded to reinstall OS X, after trying this at length i concluded that the optical drive was bad. replaced the optical drive the installation started up with no problem. about half way through the install, with the install stating there is about 34 minutes left until finished the installation goes straight to "finish up" and then the screen states that the install has finished and the macbook needs to restart. on restart i get nothing but a white screen, no icons, no pointer nothing, PLEASE ADVISE
strung
Run the Apple Hardware Test: http://support.apple.com/kb/HT1509
ASKER
will do thanks
Could also be a scratched or dirty install CD.
ASKER
i do not have a Apple Hardware Test cd - is it on the Install disc??
Yes. See: http://support.apple.com/kb/HT1509
ASKER
tried it, the screen just stays white with a black pointer
Sorry, do you mean it will not boot the hardware test disk following the instructions in my link above? (Holding down the D key).
ASKER
sorry, that is correct - i put in Install Disc 1 hold down "d". the apple icon comes up, then it goes to a white screen with the black pointer - any suggestions?
Possibly the disc is scratched or dirty. Try cleaning it and inspect for damage.
ASKER
there are a few VERY minor scratches on the disc - this maybe the reason it is not functioning properly. (i doubt it though) regardless, where can i get a new set of discs?
Some suggestions here too: http://support.apple.com/kb/TS1365
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ASKER
thanks for help - tried all the suggestions on the site, did not help. will call apple right now for a new disc.