Rolling_Tech
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dell office 2003 reinstall
I have a dell dimension originally purchased with XP Pro and Office 2003 Pro. It was installed clean by a DELL technician first XP Pro then Office 2003 Pro. During the install the CD did not ask for a product key for either. The hard drive has since died on one of the machines and I need to reinstall. How can I legally get a copy of the media to reinstall the same way the DELL technician did where it does not ask for the key and used the one form the bios.
the only way is to contact Dell and informed them that your hard drive crashed and that you want teh software reloaded onto your system. Also I would give Dell the technician's name who installed it.
FYI - there are no Office Keys held in BIOS. The software will be an Open License or similar that does not require a key.
Normally you would have been given a set of CD's when you purchased the computer from which you can re-install the PC in the event of a failure, or you create recovery CD's once the PC is up and running.
If you don't have them, as suggested, call Dell support - they may charge you to send you out a copy of the CD's.
Normally you would have been given a set of CD's when you purchased the computer from which you can re-install the PC in the event of a failure, or you create recovery CD's once the PC is up and running.
If you don't have them, as suggested, call Dell support - they may charge you to send you out a copy of the CD's.
ASKER
More investigation reveals that Office 2003 Professional was a trial copy and after it timed out they called and bought a license key to convert it to Pro. I have the license key they were given and Windows XP Pro reinstalled. How would I use this key to get back where we were.
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So if the Office is a genuine DELL OEM version you mean?
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ASKER
Thanks everyone I borrowed the media from another department and successfully used my key with it as you suggested.