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Prompted for Remote.Domain.com password in Outlook 2007 small business

Server configuration;
SBS 2008, Exchange 2007, Rollout 9 installed
Workstations configuration;
Windows XP SP3 Office 2007 Small Business
When opening outlook getting prompted for 2 user name passwords, 1st is for actual mail from the SBS server, the other is for Remote.domain.com site. Entering windows long info in the non remote.domain.com authentication resolves its need unless u reboot etc etc. As for the remote.Domain.com no password works, and needs canceling twice ever 20 minutes or so. Unacceptiable, can someone advise a possible scenario to resolve this issue, Cheers
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Sc0tsm4n
Asked:
Sc0tsm4n
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1 Solution
 
Glen KnightCommented:
Have you got a UCC/SAN certificate installed? If so does it have the record autodiscover.domainname.com in it?

Also do you have an A recors in your external DNS for autodiscover.domainname.com it should be pointing to the same IP as your Outlook Web Access URL.

For the second prompt you can try the above.
I have had mixed comments some say the first work and some say the second work but the second one seems to be winning at the moment:

http://social.technet.microsoft.com/Forums/en/exchangesvrgeneral/thread/383d130e-869f-4fce-9502-8b340904b0ba


See the section about enabling Kernel Authentication: http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/0c94187d-bc97-4fa5-9413-e8762a25a360
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Sc0tsm4nAuthor Commented:
Have you got a UCC/SAN certificate installed? If so does it have the record autodiscover.domainname.com in it? where would this info be? SBS 2008 is really kicking my ass... everything else on the box is working i will try what you have suggested and get back to u
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Sc0tsm4nAuthor Commented:
Your solution plus the Rollup 9 resolved the issue thanks
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trivinCommented:
did you find a solution?

I've got the same, but windows vista en windows 7 computers are running fine.
Entering the login and pass just once, and it's connected.

On windows xp computers, it keeps asking for the login credentials...
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Glen KnightCommented:
This question has been closed, you should really open your own question.
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trivinCommented:
I know, but first search the forum, maybe someone has already the solution...
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Glen KnightCommented:
People are unlikely to respond to questions that have already been closed.
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trivinCommented:
correct, thanks for the information!
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