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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 366
  • Last Modified:

Media Remove

Good morning,
One of our servers keeps giving us an alert saying "Please remove the media from the drive, and Respond OK".

The job itself is set to eject the media from the drive once complete

The alert has been set to automatically clear after 1 hour, and to respond with 'yes'. I have also tried 'No' and 'cancel'.

Although its not too much of an issue, cause we just remote onto the Server, and click ok, which then ejects the media, it is a real pain, as is the only server we have to do it on.

Any ideas why, and more importantly how to get it to automatically eject after the job completes?

Thank you
0
tonelm54
Asked:
tonelm54
  • 2
1 Solution
 
Tiras25Commented:
How old are the tapes?  Have you tried a cleaning media yet?
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tonelm54Author Commented:
This happens on all tapes, since they came from the manufacturs.
Tape drive is brand new
And yes, we have run the cleaning tape through.

Im stuck :-S
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Tiras25Commented:
See this link from Symantec if applies to you:

http://seer.entsupport.symantec.com/docs/252430.htm

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