Media Remove

Posted on 2010-01-12
Medium Priority
Last Modified: 2013-12-01
Good morning,
One of our servers keeps giving us an alert saying "Please remove the media from the drive, and Respond OK".

The job itself is set to eject the media from the drive once complete

The alert has been set to automatically clear after 1 hour, and to respond with 'yes'. I have also tried 'No' and 'cancel'.

Although its not too much of an issue, cause we just remote onto the Server, and click ok, which then ejects the media, it is a real pain, as is the only server we have to do it on.

Any ideas why, and more importantly how to get it to automatically eject after the job completes?

Thank you
Question by:tonelm54
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LVL 17

Expert Comment

ID: 26291354
How old are the tapes?  Have you tried a cleaning media yet?

Author Comment

ID: 26291996
This happens on all tapes, since they came from the manufacturs.
Tape drive is brand new
And yes, we have run the cleaning tape through.

Im stuck :-S
LVL 17

Accepted Solution

Tiras25 earned 2000 total points
ID: 26297667
See this link from Symantec if applies to you:



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