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How to load symbols

Posted on 2010-01-12
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Last Modified: 2013-11-10
From the link
http://technet.microsoft.com/en-us/library/cc917684.aspx#XSLTsection134121120120
I figure that I need to run the foll code in the bottom box in the windbg tool.
"
10: kd> SRV*c:\windows\websymbols*http://msdl.microsoft.com/download/symbols
"
But I get the error:
Couldn't resolve error at 'RV*c:\windows\websymbols*http://msdl.microsoft.com/download/symbols'

What am I doing wrong?
thanks
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Question by:anushahanna
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7 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 26312135
did you save that file path into File>symbol file path ?

you can also use bluescreenview to analyse quickly dumps : http://www.nirsoft.net/utils/blue_screen_view.html
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Author Comment

by:anushahanna
ID: 26317713
nobus,
if I am going to run the dump file in a xp machine, but the crash happened in another server, will that work. For example, in the download page, http://www.microsoft.com/whdc/devtools/debugging/symbolpkg.mspx#d which version should use to download: xp or OSServer?

Also bluescreenview is not able to analyze real dumps, only mini dumps.

thanks
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Expert Comment

by:nobus
ID: 26321037
i have no experience with server software, but imo as long as you load the proper symbols it should work ok.
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LVL 6

Author Comment

by:anushahanna
ID: 26325855
nobus, let's say the dump is from XP machine. should you download the files from http://www.microsoft.com/whdc/devtools/debugging/symbolpkg.mspx#d to a folder, and then put the folder in File>symbol file path ?

because http://msdl.microsoft.com/download/symbols said it is automatic download site, that is why i try the command line "10: kd> SRV*c:\windows\websymbols*http://msdl.microsoft.com/download/symbols"

The error screen i get is as attached:
thanks
Error.bmp
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LVL 92

Accepted Solution

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nobus earned 2000 total points
ID: 26329833
i'm by no means a specialist of minidumps, but i can tell you i never downloaded symbols.
i only put the reference to the download path in Windbg source path

here a summary of what i do :
Note: Make certain that your pagefile still resides on the system partition, otherwise WIndows will not be able to save the debug files.

Your second step is to download and install the Microsoft Debugging Tools found here: http://www.microsoft.com/whdc/devtoo...nstallx86.mspx

Once you have downloaded and installed these tools, go to start, all programs, Debugging Tools For Windows, Windbg. Once you open Windbg, you will presented with a blank screen. Click on File, Symbol File Path. Here you will enter the symbols path. Symbols are needed to effectively debug.

The path will be:

SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Enter in this path and click OK. Now, go to File, Save Workspace so that your symbols path is saved for future use. Now what you want to do is locate your memory dumps. They are usually located in %systemroot%/minidump (in my case C:/windows/minidump).

If you notice, they are usually named the date, and then a -*number* to indicate the order of minidumps that day. My example is called Mini061904-01.dmp (it happened today).

Inside of Windbg, go to File, Open Crash Dump and load the file. You will get a message to save base workspace information. Choose no.
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Author Comment

by:anushahanna
ID: 26353732
Thanks a bunch, nobus.
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LVL 92

Expert Comment

by:nobus
ID: 26357262
you're welcome !

did you try bluescreenview?
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