TabletServicePen error on Fujitsu tablet pc
Posted on 2010-01-12
Have a Fujitsu T4410 tablet pc running Windows XP SP3 (Tablet PC Edition 2005 Ver2002).
Right out of the box, it is getting the following error in the Event Log:
Event Type: Error
Event Source: TabletServicePen
Event Category: None
Event ID: 0
Time: 8:46:17 AM
The description for Event ID ( 0 ) in Source ( TabletServicePen ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Unhandled error opening USB device.
I purchased 3 of these tablet pcs - 2 with Win XP and one with Windows 7 Pro. The same error appears on Win XP laptops and a similar one appears on the Win 7 laptop. I have tried to install the Pen driver from Fujitsu site and also the Wacom Penabled Driver from Wacom site with no success. I called Fujitsu tech support and after spending more than an hour with them, they could not resolve the issue. I tried looking this up in Google with not much success.
Although I get this error message, the pen seems to work OK on the laptop so far. However, I am getting around 16 of these error messages in the event log every time I boot up the laptop.