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Blackberry 9000, Bluetooth and lotus notes email client :)

Posted on 2010-01-12
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Last Modified: 2013-12-14
Hi,

I have a CEO who has a blackberry 9000 and he would love to be able to send files between it and his laptop.  The reason he cant at the moment is that BB desktop manager crashes his notes client when he try's to send or receive a file :(  To complicate matters further, the laptop does not have inbuilt bluetooth so I bought a Bluetooth dongle (USB)  This has proven a nightmare to configure and work with and it only allows transfer to the laptop and not back again so is not really workable.  Question is, does anyone have a better way to transfer files between devices that does not involve the BB desktop manager??  Appreciate all thoughts.

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Question by:konadawg
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11 Comments
 
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Expert Comment

by:dlan75
ID: 26297559
Hi,
Well if you siply link the BB to the computer using a cable, browse through windows explorer your BB and you can then simply drag and drop files to the memory card of the bold
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Author Comment

by:konadawg
ID: 26301516
Hi dlan75

I've tried this :)  I'm not sure if its a limitation of the services we purchase from our telcom operator, but I am unable to see the device as anything other than a removable drive.  If I double click the drive, I get a message to insert a disk.  I've been unable to convince XP that its not actually a dvd/cdrom drive.
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Author Comment

by:konadawg
ID: 26302010
Ok, it seems to help if there is a media card in the blackberry :)  USB cable might be an option but I'll keep the ticket open for now as I'd really like to get the bluetooth option working.
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LVL 12

Expert Comment

by:dlan75
ID: 26304152
Hi,
Ok can you uninstall blackberry desktop manager and reinstall it? Then try again, there is no limitation on linking the unit to the cable. Make sure everythng is compatible with your OS
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Expert Comment

by:dlan75
ID: 26304170
Hi transfering files trough the cable will be considerabely faster than bluetooth !
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Author Comment

by:konadawg
ID: 26312687
Thanks again for the comments Dlan75.  Sadly we have a security policy that prevents me using the device as a mass storage device (which it needs to be for USB tethering to work).  The os is patched xp. To be honest  think its notes that has the problem but i'm not sure.
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LVL 12

Expert Comment

by:dlan75
ID: 26312861
Hi,
Well maybe the policy is also blocking bluetooth ! You should check that point.
Notes may have a problem but I don't see the relation between notes and transfering files from your pc to your bb.
Again using bluetooth is not really recommended for file transfer and that is a wreak in the security this is why I would look into the policy.
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Author Comment

by:konadawg
ID: 26312960
AFAIK there are no policies AD or blackberry related that "should" be affecting this.  I mostly do cisco lans and wans and have been assured by the AD guy that there are no policies affecting file transfer between bb and desktops.  Using bluesoleil for bluethooth but you need to use that in combination with BB desktop mananger which I cant do :D  How i love IT sometimes.
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Accepted Solution

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dlan75 earned 1500 total points
ID: 26314887
Hi,
Sorry I was thinking about a policy within BES not AD but ... do you have BES? Or is it just by desktop manager? (I think I missed somthing there :-))
Ok here we go now that I understood properly your problem (sorry took time) :
http://www.blackberryforums.com/general-8100-series-discussion-pearl/52635-bluetooth-file-transfer.html
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Author Comment

by:konadawg
ID: 26405925
Hi Dlan75

sorry, been away for a bit.  Yes, we have BES.  I dont think there is an anwser to our problem and I think that is in part due to the foefull RIM applications.  I've gone back to using a USB cable and turning on mass storage and this seems to work for the most part.  Cant tell you how much I dislike workign with blackberry in all its forms :)

Thanks again.
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Author Closing Comment

by:konadawg
ID: 31676109
Thanks again
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