Cannot Remove Win32/Protector.D Virus
Posted on 2010-01-12
I use ESET NOD32 security and it identified this virus but it cannot remove it. I then tried running the scan in safe mode but it still is there. I get this message usually each day upon startup.
The following message comes from ESET NOD32 security software
Here is the message:
Event Occurred during an attempt to access the file by the application
It asks me to delete it or no action, when I try to delete it there is a message that says "error occurred". I then have to press No Action to get it off the screen.
I contacted ESET and they sent me instructions to run the scan is safe mode which I have done twice but it does not fix the problem.
I read through google searches this could be a trojan horse of some kind so I want to get it off quick. Any suggestions would be helpful.