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Installing Outlook 2007  - cannot connect with Exchange 2007

Posted on 2010-01-12
Medium Priority
Last Modified: 2012-05-08
We have been using Exchange 2k7 on Server 2k8 with no Outlook problems.  Now as we are installing Windows 7, outlook claims it cannot connect with the server - "the connection to Microsoft Exchange is unavailable".  It croaks trying to do its auto setup and then opens up a box asking me to correct the fields describing the exch server and the SMTP address of the client.  Both are correct.  I have seen numerous posts related to this but did not find a solution.  Even though we never fully setup autodiscovery website (Xp/Vista worked without it), I setup the DNS A rec for autodiscovery and made sure the CAS provider info was correct.  Still no change in behavior.  This seems like a common problem - we have a very basic setup here.  Any of you exchange experts able to come to the rescue?  Much appreciated.
Question by:dvanaken
  • 2
LVL 30

Expert Comment

ID: 26296660
can you ping the exchange server from the windows 7 client

Author Comment

ID: 26296719
Yes.  Note that this is unique to W7. All networking operating properly.
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 26296732
Is Outlook 2007 working in XP/Vista? Normally its because your exchange web services url is not properly setup.

Accepted Solution

dvanaken earned 0 total points
ID: 26336333
Thanks for the ideas. We did a fresh install of W7 and outlook now installs fine.

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