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Exchange 2007 mailboxes randomly disappearing.

Posted on 2010-01-12
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Last Modified: 2012-05-08
I've added 10 mailboxes to exchange 2007. A day later I go back into the snap in and they have disappeared. When I try to create an exact one again exchange creates it with a number 2 after it like the first one is still there but I just cannot see it. I done this process twice with the same result. I am running server 2003 throughout the domain with exchange 2007.

Any ideas would be helpful.
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Question by:gieit
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15 Comments
 
LVL 22

Expert Comment

by:Syed Mutahir Ali
ID: 26298182
check in your disconnected mailbox
In EMC (Exchange Mgmt Console)
Exchange Server > Recepient configuration > Disconnected Mailbox
If they are there, you right click and connect them back
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Author Comment

by:gieit
ID: 26298277
No, they are not in disconnected mailbox.
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Author Comment

by:gieit
ID: 26298420
I also deleted a bunch of mailboxes and the next day they have re-appeared.
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LVL 22

Expert Comment

by:Syed Mutahir Ali
ID: 26298568
Was this a migration from Exchange 2003 or a fresh install of Exchange 2007 ?

How many users do you have in your AD ?
Do all of them have mailboxes ?
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Author Comment

by:gieit
ID: 26298596
Yes, the migration was fresh which happened about 10 months ago and this is the first time i've had issues.

About 180 users, no not all users have mailboxes. Only about 120 of them have mailboxes.
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LVL 27

Expert Comment

by:shauncroucher
ID: 26299377
make sure when you go to mailboxes in the management console that you have no filter options set above the mailboxes.

also what does exchange management shell say? run get-mailbox.

shaun
0
 

Author Comment

by:gieit
ID: 26304314
No filters. I did a get-mailbox in the shell and that doesn't show the missing mailboxes either. I added 1 mailbox yesterday and the shell doesn't show it but the console does.
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Author Comment

by:gieit
ID: 26304321
Could it be something with the directory sync between exchange and AD?
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LVL 27

Expert Comment

by:shauncroucher
ID: 26304509
"I added 1 mailbox yesterday and the shell doesn't show it but the console does."

This is unlikely. The console is running a shell command to provide you with info. When you say console, are you talking about Exchange 2007 console, or the 2003 system manager?

You should only be using Exchange 2007 console, the 2003 may not show you complete information.

If the console in 2007 shows a mailbox, then so will the shell.

Shaun
0
 

Author Comment

by:gieit
ID: 26304567
I double checked. I missed that mailbox, you are right. I am using the 2007 console when I talk about console.

Also, the day I created those 10 mailboxes, I also deleted about 10 mailboxes which have now reappeared.
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LVL 27

Expert Comment

by:shauncroucher
ID: 26304634
You have some very strange issues going on there. Does the event log indicate any issues at all?

Could there be someone else playing tricks on you?

Shaun
0
 

Author Comment

by:gieit
ID: 26304752
No there is nothing in the event log. I'm the only one with access to this server.

I found the time was not synced with the DC and AD. (It was a couple minutes off) I've synced the time and I am going to try again as that could be effecting the directory sync.

Thanks.
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Author Comment

by:gieit
ID: 26381623
I've also just had a user's mailbox forwarded for the past couple months. I unforwarded the email and overnight the forwarding came back on.
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Accepted Solution

by:
gieit earned 0 total points
ID: 26592294
This is was caused by a directory replication issue between the PDC and another DC.
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