Moving Blackberry Enterprise Server to new hardware

Posted on 2010-01-12
Medium Priority
Last Modified: 2012-05-08
I am having trouble finding detailed direction on how to move an existing Blackberry Enterprise Server (actually professional edition) from an old server to new hardware.  The database being used is SQL 2005 Standard.

Need a solution that will transfer all setup if possible.
Question by:Beratung
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Accepted Solution

-jonny- earned 2000 total points
ID: 26298633
When moving a BES the most important part is the database. First thing to do is to take a copy of the besmgmt.mdf and besmgmt.ldf files. Keep one copy safe as a backup. Stop all blackberry services on BPS and (ideally) shut down the server.

Next, on your new hardware, install SQL and manually attach the database. Note that for this to be fairly seamless you'll need to install the same version of BES as what you had. If you're using BPS then there shouldn't be any issues.
Once the database is attached and you can see it in SQL (using SQL manager or DBMGR2k etc) then install BPS on your new hardware. Choose a local instance of your database and it should detect the database already installed. Follow the prompts and start all services.

You won't need to re-activate your users as the service books and encryption keys are still there. You may need to run the handheldcleanup.exe tool on your new BPS (found in c:\program files\research in motion\blackberry enterprise server\tools) with a -u switch just to double check the integrity of the user's mailfile, especially if the server name has changed.

Note: if you need to start up your old BPS, ensure that the network cable has been disconnected FIRST, otherwise the blackberry services will automatically start up and attempt to connect to the relay. If the relay detects two instances of the same SRPID it will ban it and your users won't have any service.

Hope that helps!

Author Comment

ID: 26298740
Thanks!  Great info!

The server will have a different name and the old server will continue to live for a few weeks since there are other applications that will remain or will be removed in the coming weeks.  How do I shutdown the services so I can get the server back on the network without risking a SRPID ban?
LVL 19

Expert Comment

ID: 26298820
You'll need to change the services to "manual" or disabled. Better yet, uninstall BPS.

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