IE Favorites not working

Posted on 2010-01-12
Medium Priority
Last Modified: 2013-12-08
Folks let me make a long story long.. Sorry.  Just recently i have two XP Os macnines and one newly loaded Win7 with IE8. The machines all of which are not letting anyone save an interneet favorite to it in any way. The XP were working fine, but the newly loaded WIn7 i an not sure why....   Now let me add I have looked at HKEY CURRENT USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders and made sure that it said %USERPROFILE\Favorites.  I have used the compatibility feature.  Checked permissions, and tried to find some anwers all over the internet and nothing other that the registry entry..  Anyone encounter this and have a possible solution?
Question by:brett_apfc
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Author Comment

ID: 26299224
Need Help
LVL 11

Expert Comment

ID: 26299410
open my computer and browse to the fave folder... make sure you have full control of it in security and further, take ownership of it in the advanced options.
LVL 11

Expert Comment

ID: 26299414
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LVL 19

Expert Comment

ID: 26302130
create a new user account on that computer, log in with that and see if you can save favorites using that profile. if yes then there is some corruption in the other profile.
LVL 22

Expert Comment

ID: 26302676
I have a difficulty in understanding you...
Are these 3 machines connected in any way ?

Accepted Solution

brett_apfc earned 0 total points
ID: 26306521
Thanks all
I have solved the issue.  Turns out, we use Webroot antispyware and in the configuration there is a setting to set up Favorites shield.  That was shutting off the ability for users to save favorites.  As soon as i relaized the one thing they all had in common with each other was that they were loaded with the Webroot software, i changed the server and problem solved.  Sorry i made the question goofy was in that panic hurry but it turns out the one thing that was saving them was the one thing stopping that issue.  Thanks!

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