Printer problem with network printer attached to file server.
Posted on 2010-01-12
We've got a shared network printer, a Brother HL-5140, attached to the network file server via a USB hookup. The Win Server 2003 file server has a static IP address. We've been able to connect to this printer using the <\\Server IP address\printer name> in the add printer utility of our Windows XP Professional PCs. The problem is that we can set up the printer on the PCs and use it fine that day, but when we come in the next day the printer is unavailable and when we try to display the properties we get the "Printer properties cannot be displayed. The print spooler service is not running" error message. We can blow away the printer and set it up again using the above procedure and it works fine again for that day, but the next day the same thing - no joy.
We've checked all print spooler services and they are all running. We've updated the Brother printer driver on the file server as well, but that doesn't seem to have solved the problem. Any ideas? Thanks.