Windows 7 WSUS Re-promt for restart policy fails

Posted on 2010-01-13
Medium Priority
Last Modified: 2012-08-13

We are using a GPO in a Windows 2008 domain to install Windows Updates from a local WSUS server.

We want the user to be notified that a update has been installed and that the computer must be restarted. User must choose yes or no. If users chooses no, the message should reapper after 5 minutes.

We are running Win7 on cleints.

No auto-restart with logged on users for shedueld automatic updates installations is Enabled
Re-prompt for restart with scheduled installation is Enabled an wait time is set to 5 miinutes
Configure Automatic updates is anabeld and set to 4 - Automaticly downlaod and install updates every day at 03:00

Updates are installed on the Win7 client but now restart message is given to the users.
At the start menue at the shut down button ther is an yellow icon with an !

So updates are installed, but no restart dialoge.

This woks on computers with Win XP.

Question by:itscdoorway
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LVL 27

Expert Comment

ID: 26303097
Hi there,

Are the Win7 clients receiving the GPO policy in question? Are you using WSUS 3 SP2? Win7 support was only introduced in SP2.

Run rsop.msc on a Win7 machine and browse to the policies to confirm that the settings are actually applying to the workstation.


LVL 47

Expert Comment

by:Donald Stewart
ID: 26307624
Its easier to confirm if your Wsus GPO is applied by running from command prompt:
reg query HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

Accepted Solution

itscdoorway earned 0 total points
ID: 26311588

The Win7 clients receive the policy, and it is applied to the computers.
When I go to the WIndows update in control panle, I can see that the client search for updates since the only available updates are the ones we have approved.
I can also get the status of an Win 7 client in the WSUS console.

We applied this policy about a week ago.
Non off the old computers with Win7 get question about restart.

We reinstalled a computer yesterday and when we came to work today it was asking about a restart. But it gave the user the option to postpone the restart for uptil 4 hours.
I have set 5 minutes in the policy....

LVL 27

Expert Comment

ID: 26331468
HI there,

So rsop.msc actually shows the restart policies as being applied?

Are the users in question Administrators on these machines? From memory that would allow them to postpone the restart regardless of the policy.


Author Comment

ID: 26369507

Sorry for the late response.
The users are not local admins.

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