Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 520
  • Last Modified:

Receiving message that users mailbox is full when its not.

About two months ago one of our users stopped receiving email and the senders would get a message stating

Your message did not reach some or all of the intended recipients.

      Subject:      test
      Sent:      1/11/2010 2:54 PM

The following recipient(s) cannot be reached:

      smith, richard @ ourwork on 1/11/2010 2:54 PM
            The message could not be delivered because the recipient's mailbox is full.
            <MAIL01.ourwork..com #5.2.2>

We dont have any restrictions on mailbox size and his total mail box size is only 400MB, there are some users with mailboxes over 2 GIG. I Checked his account and its no different than anyone elses. I had him log onto another PC and the same problem happened. Please help.
0
SPDES
Asked:
SPDES
  • 3
  • 2
  • 2
  • +2
1 Solution
 
Raheem05Commented:
Which version of Exchange?
0
 
AsrCommented:
go to outlook and under function select cleanup for mailbox then select show size for mailbox.
how big is.
0
 
bbistsCommented:
How many storage groups are you using?
0
NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

 
Glen KnightCommented:
In Active Directory Users and Computers, right click on the user and select properties then Exchange Advanced and Limits, try setting something different in here then changing it back, restart the Microsoft Exchange Information Store service and see what happens.

Are you able to send the user internal messages? If so then do you have a POP3 service you download mail from? It could be this that's full?
0
 
SPDESAuthor Commented:
Wow you guys are fast,,

Raheem05, Using version : 6.5.7638.1

bbists:: Using 3 storage Groups, AtoM, NtoZ and one that says "First" ( THis was all installed before I got here)

Asr: Mail box total size was 340964KB

demazter: when the mailbox is full no one can send him an email, internal or external. IN AD under Exchange Advanced I dont see an option for Limits.

0
 
Glen KnightCommented:
OK,l so it's Exchange Service Pack 2?

Can you check this for where all the limits can be set: http://www.msexchange.org/tutorials/Set-Size-Limits-Messages.html
there are quiter a few
0
 
AsrCommented:
0
 
SPDESAuthor Commented:
It was under exchange general, limits, someone set it to 400MB. THANKS!!!!!!!!
0
 
Glen KnightCommented:
As i thought, just got the tab name wrong :-)
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 3
  • 2
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now