404 Error in JRun4

Posted on 2010-01-13
Medium Priority
Last Modified: 2013-12-24

We are using ColdFusion 6.1 MX (with JRun4) env on Solaris 10

We  have moved an application enhancement from Test env to Certification env.
The ear file is working fine in Test env. But the same version of the application is giving 404 error in Cert env.
There is no error/exception trace in Jrun logs. I redeployed the appication many times
Even if i redeploy what was there before, i am still getting the same error( IExplorer Error log attached)
Requesting anybody from EE to provide the solution asap.


Question by:RishiBang
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Author Comment

ID: 26390490

Can anyone in EE reply to this question??

I am desperately looking for ColdFusion experts as I am a novice in ColdFusion product.

LVL 25

Accepted Solution

dgrafx earned 1500 total points
ID: 26407794
your attached file says "File not found: /layout/layout.cfm"
meaning that this file does not exist

the path "/layout/layout.cfm" means that the server is expecting that in the root dir of the application there is a folder named layout and within that a file named layout.cfm

usually when a person is having difficulty with this the problem lies in that the developer is looking at it differently than the server is.
like you may be in a sub-directory and in that sub-directory you have a folder named layout and that is where you are intending to include from but the code you have is inadvertanly coded to include from root/layout

or the file simply doesn't exist of course could be the issue

good luck ...

Author Comment

ID: 26413604
Hi dgrafx,

The file structure is available ie none of the files and directories are missing.

That's the first thing I have verified and spent some time doing other verifications like comparing with the Test env where this is working fine.

Looking for other possibilities for this error.

LVL 25

Assisted Solution

dgrafx earned 1500 total points
ID: 26413769
the file actually missing was my second option

what about the first?

is the folder "layout" in the websites root directory?
the root directory is the highest level you can go within the website
like if in browser you put
this implies that index.cfm is in root directory

Author Closing Comment

ID: 31676669
Hi dgrafx,

I issue got resolved and its the permission related issue arose as one user changed the permissions without intimation.

Thanks for your information.


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