HP Systems Insight Manager Version Control Repository is Empty

Posted on 2010-01-13
Medium Priority
Last Modified: 2013-11-10
HP SIM 5.3 SP1
Created repository on server by going to the server in the server list, Tools & Links, clicking the link HP Version Control Repository Manager and then Configure the Repository and Automatic Update Settings.

Uploaded support packs to repository

When I go to Options -> Version Control Repository there is a message displayed on the bottom saying "This repository is empty".

When I go to Deploy -> Deploy Drivers, Firmware and Agents -> Install Software and Firmware, I basically get the same screen saying "This repository is empty".

If I go to c:\repository, there are 4,018 items in the folder.

How to I get HP SIM to see the files and support packs that exist in the c:\repository folder?
Question by:Carl Webster
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2

Expert Comment

ID: 26327068
When the vcrm catalog is too big (meaning too many files in it) it takes too long to HP SIM to read the catalog...therefore the HP SIM UI times out...and says VCRM is empty

Try these two things to fix the issue:

1) increase the HTTP timeout in globalsettings.props (in %install directory% of HP SIM generally C:\program files\hp\system insight manager\config) to a minute:


Once the file is changed, restart the sim service for the modification to be applied.

2) empty the VCRM repository by deleting uncessary support packs.

once done, hp sim should be able to read the vcrm catalog content
LVL 37

Accepted Solution

Carl Webster earned 0 total points
ID: 26327127
After 36 hours, the VCRM now displays the contents of the repository.  Guess I had to just let the server sit doing nothing for 36 hours for it to process all 4,018 files in the repository folder.
LVL 37

Author Comment

by:Carl Webster
ID: 26327155
Oh yeah, meant to mention that I only installed the support packs the customer needed:

Windows 2000
Server 2003 x86 and x64
Server 2008 x86 and x64
Server 2008 R2

No Linux, OpenVMS or HP-UX packs were loaded.

Featured Post

When ransomware hits your clients, what do you do?

MSPs: Endpoint security isn’t enough to prevent ransomware.
As the impact and severity of crypto ransomware attacks has grown, Webroot has fought back, not just by building a next-gen endpoint solution capable of preventing ransomware attacks but also by being a thought leader.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As dyndns has reduced the capabilities of the free service, I looked around for other free providers of Dynamic DNS service. After testing several I decided to move my DNS hosting to Hurricane Electric as then domains that require dynamic hostnam…
So, you're experiencing issues on your network and you've decided that you need to perform some tests to determine whether your cabling is good.  You're likely thinking that you may need to spend money which you probably don't have on hiring/purchas…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question