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Error A6005004 - Terminal not found?

PaulSWT
PaulSWT asked
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Last Modified: 2013-12-06
Our company used to run off an IBM AS/400 that hasn't really been touched in the last year since we moved to another platform.  In that time we have moved and I wanted to throw up the AS/400 to try to access some old data from other companies we used to run.

I threw it all back together, power it on, and then receive the code A6005004.  After doing a little research that code points to the system not being able to find a terminal.

I have a dumb terminal hooked up through a twinax connection.  It is connected to Port 0, then up to the dumb terminal.  I am 90% sure I hooked this up the way it was before... but something isn't working.

I have attached an image of the connections.

Anyone have ideas of what the dilema is?  I don't have any other dumb terminals, twinax connectors, etc... we packed light for the move and this isn't a production box.

Thanks!
photo.jpg
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Commented:
Did you address the terminal with and address of 0?  The console is defined as the device on port 0, address 0.  Older AS/400s will complain if it doesn't find anything there.
Gary Patterson, CISSPExpert for hire: IBM i, AIX, Linux, Windows, DB2, Performance, Security. EDI
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Commented:
Of course, make sure the terminal is powered up, properly addressed, and that the twinax cable and T-Connector are good (or disconnect the T-connector altogether if it isn't integrated into the terminal).  Swap to a known good twinax cable.  Swap to a known good terminal, if you have more than one.  Check all your connections, starting at the back of the AS/400 (snug those thumbscrews down!).

You can force the system to look for the console again by doing a function 21 from the control panel.

Depending on your system and connectivity options, you might be able to switch to a different console type (LAN-attached console, for example).

This can also happen when you've got a failed twinax controller or brick.  If the system has been moved, you might want to power down, and pull, clean, and  re-seat the twinax controller card.

You can also gather service info from the front panel (instuctions might vary a bot depending on your pseific hardware - provide if you need detailed troubleshooting assistance):

http://publib.boulder.ibm.com/infocenter/powersys/v3r1m5/index.jsp?topic=/iphbx/troublesrccodes.htm

Finally, you might want to try doing a "N"ormal IPL instead of a "M"anual IPL if you have other devices connected that might give you access once the system is up.  I think you can IPL past a missing console with a Normal IPL if you have another connected device, though I must admit is has been a while.

- Gary Patterson

https://www.experts-exchange.com/M_4382324.html

Commented:
Where is the cursor?  Upper left or upper right?
If left then cabling is good.
If right then your wires or other hardware are bad.

Steve Bowdoin
Bowdoin.com
Barry HarperConsultant
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Commented:
Hmmm....masking tape on a twinax cable end. Sounds like the cable's wire sheath is not attached to the cable end and the wires are twisted.
Replace or repair the cable as the first step.
If you disconnect it, be sure to put it back on port 0 where it is now.

Post an image of the terminal setup as well to confirm that it is at address 0.
Post back!
Barry
...an IBM AS/400 that hasn't really been touched in the last year since we moved to another platform.

If it's been powered down for anything close to a year, getting a terminal working might be just the beginning. Do you have your "System password" handy?

Tom

Author

Commented:
Sorry for the delay in a response, business has just been a little hectic the past day.

- The terminal should be on the correct setting, as it has not been changed in forever.
- The cursor is on the upper left on the screen...  so an apparent hardware problem?
- That masking tape was just for labeling purposes, not to hold the wire together... shouldn't be a problem.
- The system was not powered down for a year, it has just been on and untouched...  it worked fine before the move.

I will run up to the machine today and re-check everything again...  maybe try to find another cable somewhere.

Thank you.

Author

Commented:
I botched by second comment.. the cursor is on the upper right.
Expert for hire: IBM i, AIX, Linux, Windows, DB2, Performance, Security. EDI
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Commented:
The original post has the SRC “A6005004”.


Steve Bowdoin
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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