Getting "not enough licenses error." when RDP to 2003 server

rdefino
rdefino used Ask the Experts™
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I have an XP system that is trying to RDP to a 2003 server, and he is getting "not enough licenses error." I can RDP to the same system and login fine with no error.
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Commented:
xp home? XP Professional has unlimited licenses

Author

Commented:
XP pro. I know it has unlimited, but not sure why this one system is having a problem.

Any thoughts?
Most Valuable Expert 2012

Commented:
1. XP Pro does not have unlimited RDP licenses. In fact, you cannot (to my knowledge) have two simultaneous sessions with different users on an XP box. You can only RDP in one at a time (to the box). Moreover, there is a TCP connection limit of 10. I guess... if you mean client licenses, that may be true.

2. The licenses for terminal services are controlled by the server. If you have multiple people logging in to that server, then it is possible your issue is transient as people log in and log off.

Is this a server 2003 or a small business server 2003 machine?

What is the actual text from the error?
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Author

Commented:
This is the actual message: "the remote session was disconnected because there are no Terminal Server client access license available for this computer"

but I can rdp just fine to it.
Most Valuable Expert 2012

Commented:
If you have access to the server, do this:

Start > Control Panel > Administrator Tools > Terminal Services Manager

Expand "This Computer" > All Listed Servers.

Look at users. Right click, and log off any users who are not in an "active state" If they don't disappear off the list, refresh, if they still don't, right click and hit reset.

Then try to log in again.

Author

Commented:
it shows I'm the only one connected. I did clear it and he still can't connect.
Most Valuable Expert 2012

Commented:
This may sound weird, but are you sure he's connecting to the right box?
Most Valuable Expert 2012
Commented:
Is this server 2003 or SBS ?
Henrik JohanssonSystems engineer
Top Expert 2008
Commented:
The error indicates that there's no more available installed TS CAL that isn't already issued to clients.
Use the TS Licensing Manager on the TS Licensing Server to check the number of available licenses. The TS CALs are time bombed and will sooner or later expire if not renewed and the problem might "self-heal".

If the number of available TS CALs looks ok and still problem, go to the client and remove a possibly corrupt TS CAL stored on the client.
I've seen the error message vary, but can be fixed by cleaning up the MSLicensing registry key
http://support.microsoft.com/kb/187614
http://support.microsoft.com/kb/837321
http://support.microsoft.com/kb/921045

Author

Commented:
I ended up uninstall TM services and using just he RDP. Working fine. I will assign points for your help. thanks

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