jefforamma
asked on
Virus Definition Distribution Display Not Updated
Hello All,
My client pcs have their virus definitions up to date when manually checking the client consoles, however the management server is not displaying the stats and definition distribution correctly. I have rebooted the server and had no luck. When checking the managemnet server on internal link (http://managementserver:8080/clu-prod) the definitions are up to date. See screen shot attached for reference, and also including a sylink debug file. Please advise.
symanyec endpoint protection manager 11.0.2000.1567
client version SEP Product Version in registry: 11.0.4000.2295
symantec1.jpg
sylink.log
My client pcs have their virus definitions up to date when manually checking the client consoles, however the management server is not displaying the stats and definition distribution correctly. I have rebooted the server and had no luck. When checking the managemnet server on internal link (http://managementserver:8080/clu-prod) the definitions are up to date. See screen shot attached for reference, and also including a sylink debug file. Please advise.
symanyec endpoint protection manager 11.0.2000.1567
client version SEP Product Version in registry: 11.0.4000.2295
symantec1.jpg
sylink.log
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
good response
The SEPM version should be always higher than the client.. but viseversa dont go right....
So as Xmachine said, u will have to upgrade the SEPM and SEP clients.
Regards,
Pradeep Jhala