I really hope someone out here has the answer. I have been trying off and on over the past 2 months to upgrade my Dell Vostro 1700 Notebook from Vista Business 32bit to Windows 7 Pro 32bit.
I have a retail version of 7 pro upgrade ( 2 copies actually). Advisor shows that everything will upgrade fine, the intial steps of the upgrade only reports that windows mail has been replaced (big whoop), and continues to upgrade. (This has been done from the administrator user locally and the domain admin user, and is done from within a booted windows vista).
I know a fresh install will result in better results, but as a network admin I have way to many installed tools on my machine that I would like to avoid loosing. So that being said, I would like to exhaust all options prior to giving up. (Wont do a fresh install as vista works great).
It gets to copying files and works on that for about 10min, then states 'Setup can not continue. Restart your computer and restart the setup, choosing to download all updates'. I have done this many times. I have plenty of space, 40 some gigs, and have use a couple different discs.
I called Microsoft support, he verified that there is no reason it would not install, he could not resolve it, he attributed it to bad media. Sent me a new disc and new key. (I knew that wasnt the issue, but wasnt gonna stop him from sending me a free win7 liscence with media.)
Any suggestions? Is there a log created that I can take a look at?