I have an internal Helpdesk ticket sytem for the my companies maint dept. It is supposed to generate an email to the maint dept when a user enters a work order, and it is also supposed to email the user when work is added to, or the work order is closed. It no longer works...I have been through it several times.. the only options to configure for SMTP are: server name...I have tried both the IP address and the FQDN. The SMTP server admin log in. I have tried using the domain admin login "administrator" and also tried "domain\administrator". and then the password.
I can track the email to the exchange server. SMTP: message submitted to Categorizer, SMTP: Started Message Submission to Advanced Queue, SMTP: message Submitted to Advanced Queing. then that is it... it is never delivered. If I go to my First Admin Group>>Servers>>Queues No Queues have any messages waiting.