How to make a meeting room listed as busy in OUtlook 2003?

Pkafkas
Pkafkas used Ask the Experts™
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Hello:

We have just migrated to Microsoft Exchange 2007, from GroupWise 6.5.  To ease the transition for our users we are currently using Outlook 2003.  A problem that we are running into with the calendaring is that all of our meeting rooms are showing being ‘tentatively’ booked.

I think this is happening because the meeting rooms (resources) are obviously not accepting said appointments; hence, are being marked as ‘tentatively’ booked (please look at the attachment).  My question is:

How can we force the resources (ie conference rooms) to show that they are 'Busy' i?

resources.PNG
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PkafkasNetwork Engineer

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Commented:
Does it have anything to do with outlook setitngs?  Please see the next attachment
resources-settings.PNG
PkafkasNetwork Engineer

Author

Commented:
I found this on the web:  http://74.125.95.132/search?q=cache:NBJoi9ThfeoJ:road.uww.edu/road/training/Office2007/Outlook/Calendar.doc+How+to+make+resources+look+busy+instead+of+tentatively+busy+in+teh+Oultook+Busy+search&cd=5&hl=en&ct=clnk&gl=us
Or

http://road.uww.edu/road/training/Office2007/Outlook/Calendar.doc

"More About Resources

Resources are accounts, such as rooms, that are scheduled and cannot be double-booked.  When a resource is scheduled within a meeting, a script will automatically accept or deny the resource based upon availability of the resource and permissions of the scheduler.

Permission groups are maintained by a resource manager who can add users to the authorized user list.  If a user attempts to schedule a resource that they do not have permission to schedule, an email reply will come from the Exchange system indicating that they were not allowed to schedule the room (even though the room was available).  The user would then contact the resource manager to request that the resource be reserved, or to request access to schedule the resource in the future.

Resources will appear in the global address book as:

RM Building Letter and Room Number – Name (RM L1216 - iCIT Training)"
Yes - as this document is suggesting ... the Conference Room Mailboxes should be created as a Resource mailbox.  This allows configuration of automatically accepting meeting requests and preventing double-booking.
Take a look at this article for more information on resource mailbox configuration...
http://msexchangeteam.com/archive/2007/05/14/438944.aspx
PkafkasNetwork Engineer

Author

Commented:
The above article was very helpfull (http://msexchangeteam.com/archive/2007/05/14/438944.aspx).  I ran the "Set-MailboxCalendarSettings Resource1 -AutomateProcessing:Autoaccept" from the command shell and it now works for all new appoinentments going forward.

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