How do I get www services running on Windows 7

mstumpo
mstumpo used Ask the Experts™
on
I develop websites on my laptop and have recently upgraded to Windows 7 Enterprise. I need to get IIS and WWW services running so I can test sites locally using http://localhost/websitename.

After installing IIS I attempted to open a test site but IE8 did not show anything. I checked services and found the WWW service not running. After attempting to start it I receive and error:

Error 1068: The dependency service or group failed to start. (see attached)

It looks like the dependent service not started is DCOM Server Process Launcher and Windows Process Activation Service. However when I look in services I don't see the DCOM service listed at all. Also, when attempting to start the Windows Process Activation Service I receive an error (see attached).

Any help would be greatly appreciated.
iiserror.png
wpaserror.png
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
This may sound very basic...but have you simply tried to re-install IIS? It appears you are missing a few key files.

Commented:
Try to reinstall the IIS...seems to be a small issue.

Author

Commented:
I uninstalled IIS and reinstalled but it still does not work. When in Web Expressions I get the attached error (attached). Also, WWW service does not start as before.
expressionerror.png
services.png
Acronis in Gartner 2019 MQ for datacenter backup

It is an honor to be featured in Gartner 2019 Magic Quadrant for Datacenter Backup and Recovery Solutions. Gartner’s MQ sets a high standard and earning a place on their grid is a great affirmation that Acronis is delivering on our mission to protect all data, apps, and systems.

Author

Commented:
I logged into Windows 7 as the administrator and installed IIS. ALL dependent services to WWW service are started but i still can't get WWW service to start. Same error message as above. Please help.
So if you right click 'Computer', select manage, then expand the Services do you see the IIS service listed?  If you expand the IIS service do you see the default Web Site?  If so right click the default Web Site and select properties and do a screen capture of that page and post the results.

Author

Commented:
Screen captures are attached.
IIS-Panel.png
IIS-Manager-error.png

Author

Commented:
Here is the advanced settings capture. Let me know if I captured what you need
Advanced-Settings.png
Ok so what happens if you manually try to start both the WAS and W3SVC services, do they start without getting an error?  If they do start attempt to start the Website again.

Author

Commented:
I don't see the WAS service. Should I log on as administrator to see it? If not, then the service is not available. As you can see from the screen shot, there is no Windows Activation Service (WAS) listed here.
was-service.png
Ok what about the Windows Process Activation service are you positive that is started? ...It is the last item listed in your above screen capture.  Is the process set to Automatically start or is it set to manual?

Author

Commented:
See images below for issues. When I attempt to start the WPAS service, I receive the error below. Path to error is attached also,
wpas.png
wpas-path.png
Ok well this is definitely your problem that service must be running in order to start the website.  Your a either missing a file or folder within the inetpub folder where the website files are located.  It might be kind of tricky to find out exactly what file you are missing.  My first suggestion would be to uninstall IIS again restart the machine, then located the Inetpub folder within your windows system folder and delete the Inetpub folder and all of it's subfolders.  Then try to install IIS again.

Or you can check out this link it refers to Vista but the trouble shooting techinques to find the missing file should be the same as Windows 7.

http://www.hanselman.com/blog/FixedWindowsProcessActivationServiceWASIsStoppingBecauseItEncounteredAnError.aspx

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial